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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

July 27, 2017

Fast and Excellent Service Patti was very professional and helpful. She got the inspection going for my vehicle even though I forgot my insurance card. I was able to access th More

by randall3485
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy
Jul 27, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's fantastic that Patti was so helpful and accommodating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2017

First Time Visit, Will Return Great experience, courteous, efficient, fast, and well done. Telephone personnel, service personnel, even the shuttle bus driver - all were outstandin More

by Kristyna Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember, but every single person was helpful and professional
Jul 27, 2017 -

Heritage Toyota responded

Kristyna, Thank you for posting. It's fantastic that you received such great service from everyone you encountered at Heritage Toyota. We look forward to seeing you in the future. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 26, 2017

Used Car Purchase I can't say enough about my experience working with Chuck Heingartner! He was very friendly and extremely helpful. I had a pretty good idea of the kin More

by Dmrock13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 27, 2017 -

Heritage Toyota responded

Thank you for your kind words about Chuck! Glad to hear that you have enjoyed working with him. We appreciated you taking the time time to share your experience. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2017

Great buying experience! I bought a 2017 Tundra from Chuck Heingartner. I met Chuck through another of his extremely satisfied customers who told me that Chuck was THE guy to More

by Jim Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Matt Kraft
Jul 24, 2017 -

Heritage Toyota responded

Jim, What a nice review! Thank you for posting. It's fantastic that Chuck, Matt and Christine made your first experience working with Heritage an excellent one. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2017

Great place to buy or lease a car! Went in on Friday 7/21/2017 to look with the possibility of leasing a brand new 2017 Corolla SE. There has been a national ad, advertising them at $13 More

by soxfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stoner
Jul 24, 2017 -

Heritage Toyota responded

Gail, We appreciate you sharing your experience working with Adam on Dealer Rater. It's very nice to learn he was so excellent to work with. Enjoy your new Corolla! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2017

Great Customer Service From the moment I walked into Heritage Toyota I felt well taken care of. Marc was friendly, knowledgeable and wasn't pushy as a salesman. He was able More

by caracas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 24, 2017 -

Heritage Toyota responded

Glad you enjoyed working with Marc! Sounds like he provided a top notch purchasing experience. Thank you for choosing Heritage Toyota. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2017

Service visit They were right on time for the appointment . Friendly and prompt service. Didn't try to sell me on something I didn't need.Not pushy More

by mr.ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Jul 24, 2017 -

Heritage Toyota responded

Ed, That is excellent! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 21, 2017

Extremely Happy! So happy with my experience! I came over without my husband to just look at a vehicle. Loved it and wanted to go home with it so we didn't miss out. J More

by Tara Prue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Jul 21, 2017 -

Heritage Toyota responded

Tara, It's fantastic that Jason was so helpful. Thank you for posting. Enjoy your new vehicle! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

July 20, 2017

Emergency service Even though I did not have an appointment, but needed help with a dead battery, Tom fixed our car in a speedy and timely manner. He treated me with r More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jul 21, 2017 -

Heritage Toyota responded

Paul, It's wonderful that Tom was so helpful when you were in a tough spot. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 20, 2017

Great Experience We traveled over an hour to work with Marc & Matt. They were great. All the information he provided was helpful, clear, and thorough. They were patien More

by S&D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Matt Kraft, Jim Lash
Jul 21, 2017 -

Heritage Toyota responded

S&D, So glad to hear you had such a positive experience working with Marc, Matt, Jim and the rest of the team. We appreciate you making the trek to shop with us. Thank you for posting! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

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