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Heritage Toyota

S. Burlington, VT

4.9
4,116 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,116 reviews

September 06, 2017

Pleasant experience buying a car I had a wonderful experience with Lazarus Koep, and ended up purchasing a used Prius V that I've been very happy with. Lazarus listened to my pref More

by Luke D
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Sep 06, 2017 -

Heritage Toyota responded

Luke, We appreciate you taking the time to write a review. It's fantastic that Laz was so accommodating and made sure you got a vehicle that fits your needs. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2017

Pleasant Experience This is the first car we have leased and our experience was very pleasant. Derek was very patient and helpful answering all our questions about leasin More

by Jessie D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Heritage Toyota responded

Jessie, It's very nice of you to post this wonderful review! So glad to hear that Derek and Andy made leasing your first new car such a positive experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 05, 2017

Least stressful car buying experience in a long time! Just bought a new 2017 Toyota RAV4 and want to say a big thank you to Chuck Heingartner for getting me a great deal on my trade in. I love that Herit More

by Tara Adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Sep 05, 2017 -

Heritage Toyota responded

Tara, We very much appreciate your recommendation of Chuck. It's fantastic that you liked working with him and Nick as much as you did. Enjoy your new Rav4! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 05, 2017

No Nonsense FANTASTIC EXPERIENCE salesman Derek Blood Was quick to show me his inventory, quick to call me back with answers to my questions and even offered to More

by Pgilp22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Sep 05, 2017 -

Heritage Toyota responded

I'm glad to hear purchasing a car from us was so easy and straight forward. We appreciate you taking the time to write a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 02, 2017

Marc Halliday and Jim Lash were very helpful We just leased a Toyota RAV4 with Marc Halliday and Jim Lash's help. We went to Heritage Toyota in South Burlington, VT late in the afternoon on More

by Tom and Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Jim Lash
Sep 05, 2017 -

Heritage Toyota responded

Tom & Carol, Thank you for your kind words about Marc and Jim. It's wonderful that you enjoyed working with them both. We appreciate your business. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 01, 2017

It actually was a very fun experience! Laz made car buying a non stressful experience . His non pressure "can do" attitude gave me the confidence I needed to know I was making the right dec More

by Beth
Customer Service
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Sep 05, 2017 -

Heritage Toyota responded

Beth, We appreciate your kind words about Laz! It's wonderful that he has gone above and beyond to make sure your purchasing experience was top notch. Thank you for choosing Heritage Toyota. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 01, 2017

Quick and Easy! I went in there knowing what I wanted and left there two hours later with that vehicle. Shawn Carpenter was real, down-to-earth, easy to talk to, and More

by liz_thorpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Shawn Carpenter
Sep 05, 2017 -

Heritage Toyota responded

Liz, Thank you for your lovely review. It sounds like Shawn made the purchasing process as easy as possible. It's great to learn that he was so helpful in getting you the vehicle that is right for you. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

September 01, 2017

In and out and a quiet waiting room in between Very satisfied, courteous personnel and rapid service. I also appreciate that there is a quiet waiting room. Keep up with this service. Will definitel More

by JEANNE DOLL-PEYRON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I cannot remember her/his name (I had both)
Sep 05, 2017 -

Heritage Toyota responded

Jeanne, That's great to hear! I'm glad to learn you enjoyed the quiet room. We appreciate the recommendations. Nora Krom Customer Relations Specialsit Heritage Automotive Group

August 30, 2017

Great Experience We bought a Rav 4 Limited Hybrid from Shawn Carpenter recently, and the whole experience was smooth as silk. Would highly recommend working with him. More

by Toni Robson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Sep 05, 2017 -

Heritage Toyota responded

Toni, That's wonderful to hear! Thank you for your recommendation of Shawn. Enjoy your new Rav4! #HTeamGuru Nora Krom Customer Relations Specialsit Heritage Automotive Group

August 29, 2017

Thanks I've owned my Toyota Tacoma truck now for about 2 months. This truck has been everything I've asked for so far and I don't believe that's gonna chang More

by Xshowtime32x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Heritage Toyota responded

It's fantastic that Derek made sure you had a top notch experience purchasing your Tacoma. Glad the truck is a good fit. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

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