Back

Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,172 reviews

November 07, 2017

Horrible will never recommend this place to anyone All this place cares about is making a sale and they will lie to your face to make a sale with total disreguard for the well being of your family. I d More

by Travis2315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Blood
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

Engaged, collaborative, proactive and professional Customer driven and savvy, Alex is engaged with his customers, places them first, considers their needs, and demonstrates a service minded focus. Acco More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Heritage Toyota responded

We appreciate your kind words about Alex. It's wonderful that he provided you with such a fantastic purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialsit Heritage Automotive Group

November 03, 2017

Fast, customer-driven and courteous service Salesman Jason Dillon (and team) did a great job on short notice helping me to find a car that satisfied my criteria. They had my new car ready for m More

by Cheryl Van Epps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Nick McCarthy
Nov 03, 2017 -

Heritage Toyota responded

Cheryl, It's lovely that you enjoyed working with Jason and the rest of the sales team. Thank you for sharing your experience on Dealer Rater. We appreciate your business! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2017

Helpful and efficient Our experience with Heritage was great. Alex Bushey is professional, courteous, efficient and helpful. We like Toyota vehicles and will definitely wou More

by Gman
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Heritage Toyota responded

Thank you for your kind words about Alex! It's fantastic that your experience working with him, and the rest of our sales team, was top notch. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2017

Great reception at entry bay For 7:00am on a Friday morning my reception person was all smiles and presented a very cheerful mood - making me feel welcomed despite I had no schedu More

by Gatorade Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Nov 06, 2017 -

Heritage Toyota responded

That's fantastic! I'm glad the service department was so accommodating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 02, 2017

Stress Free and Positive I met with Chuck about a week ago regarding a new truck. I ended up leaving a couple hours later with exactly what I was looking for. Im still a lit More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 03, 2017 -

Heritage Toyota responded

MJ, Thank you for your very kind review. It's great to hear that Chuck made your purchasing experience a positive one. Enjoy your new truck! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 02, 2017

Listened to us & offered suggestions I stopped by Heritage to take a look at new vehicles as our highlander was 9 yrs . old. Las Koep greeted me and asked how he could help. I explained More

by Grandparents11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Nov 02, 2017 -

Heritage Toyota responded

Jerry, Thank you for your kind words about Laz! It's wonderful that he has provided such top notch service on both occasions. We appreciate your business. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2017

Happy Couple! We went to Heritage Toyota looking for a slightly used car, and Derek Blood was so helpful and spent so much time assisting us that we bought a car th More

by Barb Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Heritage Toyota responded

Barb, It's great that you both enjoyed working with Derek! We appreciate you taking the time to write about your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2017

Wonderful experience I was dreading car shopping, but we were in desperate need of a bigger car for our growing family, so I gave in and went. It turns out, car shopping i More

by Rachel R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 02, 2017 -

Heritage Toyota responded

Rachel, We appreciate this wonderful recommendation of Chuck and Heritage Toyota! It's great that you enjoyed working with him. Thank you for your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2017

Top Notch Service by Excellent Staff ! Just great ! Staff at Heritage Toyota,stayed well beyond closing time (on Saturday evening no less),to devote their full attention to getting me through the whole More

by lakecityLloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick McCarthy, Jim Lash
Nov 02, 2017 -

Heritage Toyota responded

Lloyd, What a nice review! Thank you for sharing your experience working with our sales team. It's fantastic that they made sure you got great service the whole time. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

...
278
...