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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

December 28, 2017

Casey Morrow-Conscientious, Patient & Communicative I walked into the dealership interested in a used Toyota Highlander. Casey worked with my husband and I as we weighed all of our options. He was commu More

by Nancy1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Heritage Toyota responded

It's wonderful that Casey provided such an excellent purchasing experience! We appreciate the recommendation. Enjoy your new Highlander! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 27, 2017

Best Team Ever! This is my third leasing contract with Heritage and by far the BEST transaction made. From the start Casey went out if his way to make sure I drove a More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Dec 27, 2017 -

Heritage Toyota responded

Annette, We appreciate the fantastic review! It's wonderful to learn that you received such excellent service from Casey, Andy and Jim. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 26, 2017

Excellent staff and overall dealership. Marc Halliday was kind, courteous, and professional. He was honest as well as ensured that I was making the decision on my own. He was able to answe More

by ENTOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue, Marc Halliday
Dec 27, 2017 -

Heritage Toyota responded

We appreciate your recommendation of Marc and Christine! It's excellent to learn that you liked working with them both. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2017

Great service From the timely shuttles both ways to the free loaner when my service needed extra parts it all went smoothly for a very competitive price. Great tea More

by Collin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, the rental guy, Steve the shuttle driver and one other shuttle driver, Dana Lawrence
Dec 22, 2017 -

Heritage Toyota responded

Collin, It's very nice to hear that our service team made sure everything went smoothly. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2017

Super Easy, Great Customer service, worked with our budget! We bought a Toyota Sienna a week before Christmas... Why?! Because Heritage Toyota is Hands Down- The Best!!! We had the Greatest experience with t More

by Michelle E. HInes- Tomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Heritage Toyota responded

Michelle, Thank you for your kind words about Casey and the rest of the team! It's wonderful that they provided such an excellent purchasing experience. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2017

Professional , Responsive Team. Great Experience! My wife and I needed a vehicle within a week due to losing my 05 Tacoma in an accident. Zack and the rest of the team at Heritage Toyota were quick More

by gabevt
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Matt Kraft, Zack Roberts
Dec 22, 2017 -

Heritage Toyota responded

Gabe, Thank you for the fantastic recommendation! I'm glad Zack and the rest of the team were quick to help you out of a tough spot. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2017

Great experience!!! Had a great experience buying my new Tundra!!Derek was great to deal with and would deal with him anytime! Thanks for everything, seems soon!!!!! More

by Caprudnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Heritage Toyota responded

Thank you for posting! Glad you enjoyed working with Derek. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 18, 2017

Chuck is the best! Chuck was referred to us by a friend of ours who knew we were looking to buy a Toyota. Not only was he awesome to work with during the purchase of th More

by ahamor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 18, 2017 -

Heritage Toyota responded

Thank you for this wonderful recommendation of Chuck! It's fantastic that he provided such excellent service. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 17, 2017

Great Experience I worked with Zack and Jim in the purchase of my new Prius. I was purchasing the car from out of state. Zack was great to work with, and was more th More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Jim Lash
Dec 18, 2017 -

Heritage Toyota responded

Thank you for your kind words about Zack and Jim! It's wonderful that they made your purchasing experience go so smoothly. Enjoy your new Prius! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 15, 2017

In and out in no time Moved to Vermont from Florida. Windshield solution iced up an could not get the windows clean. Tom had us in as a no charge courtesy visit and a Welco More

by harry3c
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 15, 2017 -

Heritage Toyota responded

Harry, It's fantastic that Tom took care of your vehicle's issue right away. We appreciate you taking the time to share your experience. Welcome to Vermont! Nora Krom Customer Relations Specialist Heritage Automotive Group

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