Heritage Toyota

Adam Stoner salesmanship My son and I began our adventure to find me THE. SUV. I had not purchased a vehicle in many years. The multiple options in xxx aspects of purcha My son and I began our adventure to find me THE. SUV. I had not purchased a vehicle in many years. The multiple options in xxx aspects of purchasing a vehicle were overwhelming While. I did not end up purchasing a vehicle with Heritage; My experience helped me to become educated to my choices. Adam Stoner. Is a very professional. Knowledgeable and personal salesman. He was willing to take all the time necessary to help me to begin my journey to purchase a vehicle. He was not pressured in his approach. He followed up immediately shortly after we left and thanked us for considering Heritage. Even if we did not purchase there. And hoped we’d return in the future. Adam showed much integrity and professionalism as a salesman. We would return and recommend Adam and Heritage To others More

Taylor did an outstanding job Taylor worked with Conner and always responded to my needs or concerns they jumped on a scratch that I noticed and fixed it promptly thank you for all Taylor worked with Conner and always responded to my needs or concerns they jumped on a scratch that I noticed and fixed it promptly thank you for all your help More

Awesome JT was wonderful. He was very knowledgeable and answered all of my questions. When I decided on the RAV 4 and after all paperwork was signed, he went JT was wonderful. He was very knowledgeable and answered all of my questions. When I decided on the RAV 4 and after all paperwork was signed, he went over all important features before I drove off. I felt very confident when I left the lot.' Thank you JT Dennis Schindler was also very informative when it was time to sign papers for the loan. He explained everything before I signed all the paperwork. More

Thanks Heritage Toyota for our FJ Cruiser!!! We drove over a hour to buy our FJ Cruiser from Heritage Toyota! We've been looking for one for a while so when we saw it listed on their website, we We drove over a hour to buy our FJ Cruiser from Heritage Toyota! We've been looking for one for a while so when we saw it listed on their website, we called immediately. Matt Kraft (sales manager) was great! He told us over the phone all about the FJ since it was originally purchased new at their store. He connected us with Chuck Heingartner (sales representative) who did all the initial purchase process over the phone in order to make it quicker. When we got to the dealership the next morning, everything was ready to go! We just had to sign the financial paperwork with Jim Lash (who was very friendly and knowledgeable) and we were on our way! We love our FJ and couldn't be happier with how quick and smooth the purchase process went. Chuck has since followed up with us twice just to make sure we are happy and made sure we didn't have any questions. We'd highly recommend dealer with Heritage Toyota for any new or used vehicle needs! More

Professional and Friendly We were lucky enough to work with Adam Stoner to lease our Toyota Rav 4. Adam was very professional, friendly, and extremely helpful in the process. We were lucky enough to work with Adam Stoner to lease our Toyota Rav 4. Adam was very professional, friendly, and extremely helpful in the process. I would not hesitate to recommend Heritage and Adam Stoner to anyone! Great experience! More

Stress free experience. It was stress free from start to finish. Making the appointment and their followup to confirm it was great. Since I was scheduled to wait I expect It was stress free from start to finish. Making the appointment and their followup to confirm it was great. Since I was scheduled to wait I expected to be there for at least several hours. When I pulled In I was promptly greeted and my service adviser noticed that my inspection had expired. My scheduled service was done as well as the inspection and I was on my way home a lot sooner than I expected. More

Recent visit On a recent visit for a 30,000 mile tune-up for my leased Prius C, I had a wonderful and surprising time. I knew my car needed an inspection but I ha On a recent visit for a 30,000 mile tune-up for my leased Prius C, I had a wonderful and surprising time. I knew my car needed an inspection but I had decided to put it off a while longer. When I arrived, Catherine (sorry if I got your name wrong...you were awesome!) met me at my door. She greeted me warmly and asked my name then proceeded to lightly offer me directions as to how to proceed with my appointment. She was efficient and thorough. She noted my need inspection and asked if I wanted to add it to my service. I was happily caught off guard - a simply yes took one extra to do off my list. I gladly took her up on the offer. She ushered me quietly to her desk and gave me the run down of the day and inquired if I would wait or go. I asked a related question about the length of time and she clearly informed me of the length of the maintenance planned. I decide to leave my car as I was in no rush. She also responded appropriately to a request for a quote for an extra key to be made for my vehicle. She added it to my plan with no hesitation after clarifying my needs. Everything was seamless and easy. I was out the door in less than ten minutes. I received a call within half an hour regarding the key. My decision to refrain from purchasing the key was accepted gracefully. She asked if I needed anything else and then stated she would call when my car was done. I fully expected to hear from her in the mid-afternoon. Moments later she called again, and mistakenly asked for Bob. I noted an absence of Bob and the presence of Aaron and she apologized for the miscall. I laughed, and she did as well then bid me adieu. I had left my car a little after 9:00 am. At 10:18 I noticed voicemail from Catherine's number. The transcript said my car was ready. Curious, I called her back. I asked if the voicemail was in error. She said that it was not, my car was indeed ready for pick up. I asked how it could be and she explain the situation. I was delighted and said I would be long shortly to pick it up. A neighbor delivered me to Heritage. I went in a was greeted by the woman at the check-out station. She welcomed me and quickly found my paperwork. She explained the work done and told me it was no charge. I did a double take and asked for an explanation. She explain their policy regarding my vehicle and my having leased with them, saying as I had acquired the vehicle with them I received the inspection as a compliment :) Apparently the service my car need was also covered! In a little over two hours total I was driving away totally content with my experience - and I didn't even make it into the waiting room for hot cocoa and creamers ;) So happy to have had that experience after a busy week. Thank you, Catherine, and Heritage! I look forward to continuing my relationship with your business. More

Excellent experience. I worked with Derek Blood at Heritage Ford in So. Burlington, Vt. He was most attentive to understanding my needs and responded appropriately and know I worked with Derek Blood at Heritage Ford in So. Burlington, Vt. He was most attentive to understanding my needs and responded appropriately and knowledgeably. At no time did I feel pressured to make any kind of commitment. He sold to me the way I wanted to be sold to which was a pleasant change from some of my past experiences. His post-purchase follow-up has been excellent. I have no hesitation in suggesting you contact Derek at Heritage if you are looking for an enjoyable experience when searching for a vehicle. More

Alex is great He went out of his way to get me into the vehicle I wanted, with the options I wanted. He was very helpful in making sure that I understood all of th He went out of his way to get me into the vehicle I wanted, with the options I wanted. He was very helpful in making sure that I understood all of the new "bells & whistles" this Rav4 had that my last one did not. I would definitely work with Alex again. More

That was easy I’ve leased two cars through Taylor and he made the process clear, easy, and dare I say fun. He didn’t try to talk me into something I didn’t want, wa I’ve leased two cars through Taylor and he made the process clear, easy, and dare I say fun. He didn’t try to talk me into something I didn’t want, was very responsive to calls and inquiries and followed up after the sale, I will definitely go through him again for my next car, More