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Heritage Toyota

S. Burlington, VT

4.9
4,400 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,400 reviews

February 21, 2019

Purchase Prius Got into a nearly brand new Toyota Prius after having given up on lease options. Purchase turned about to be the best option for me. More

by janclem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Zack Roberts
Feb 26, 2019 -

Heritage Toyota responded

Glad to learn that you are enjoying your new Prius! We appreciate your business. Thank you for choosing Heritage Toyota! #DocHolidaysellscars #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

February 20, 2019

Outstanding customer service. My experience buying a new Tacoma from Chuck Spinner at Heritage Toyota was amazing! The level of customer service he brings to the team at Toyota is More

by kdubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner
Feb 26, 2019 -

Heritage Toyota responded

Kevin, Thank you for your recommendation of Chuck and Heritage Toyota! It's fantastic that you had such a positive experience with us. We appreciate you taking the time to write this very nice review! #chuckspinner Nora Krom Customer Relations Specialist Heritage Automotive Group

February 19, 2019

Can always count on Toyota! We, my husband and I wanted buy same car we had for the last 13 years. Toyota Sienna. Patrick was very nice, patient, easy going and very courteous to More

by tchoezom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 other helped as well but i dont remember thier name. 1 in finance and other might be Conor(Manager)
Feb 19, 2019 -

Heritage Toyota responded

Tashi & Tseten, Thank you for the very nice review! It's wonderful that Patrick was so great to work with. We appreciate your business. #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

February 19, 2019

Respectful, Fair Car-Buying Process Purchasing vehicles is not an activity to which I look forward, but Marc Halliday's calm, quiet demeanor alleviated this. That Marc recognized an expe More

by ajbarrows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Feb 19, 2019 -

Heritage Toyota responded

It's excellent that Marc was so fantastic to work with. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

February 17, 2019

Chuck is the Man you want to buy from! If you go to Heritage, Chuck is the man you want to see! This is our 2nd time with Chuck as our salesman! When we inquired about a vehicle at Heritag More

by mochowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 19, 2019 -

Heritage Toyota responded

Thank you for your recommendation of Chuck! It's excellent that he has provided you with top notch services over two vehicle purchases. Enjoy your new car! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

February 16, 2019

Great customer care. Quick easy ,no bull ,straight forward , no hassle at all. The way buying a car should be with people so busy these days...thank you again. More

by Danort78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Feb 19, 2019 -

Heritage Toyota responded

That's fantastic! Glad everything went smoothly. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 15, 2019

Tom K was most helpful about aspects of my 2016 Prius function that I didn't know about. He also re-attached a chrome piece of my left side-view mirror that had come off. B More

by susanR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Feb 15, 2019 -

Heritage Toyota responded

Susan, Glad to hear you received top notch service from Tom! We appreciate your sharing your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 13, 2019

Wonderful Experience! This was my first time leasing a car and the experience was amazing. Derek helped my mom out previously when she got her lease and she spoke very high More

by cjasanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Feb 13, 2019 -

Heritage Toyota responded

Thank you for posting! It's wonderful that you enjoyed working with Derek and the rest of the team. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

February 13, 2019

Derek was Great! I really enjoyed working with Derek. He was straight forward and clear. He was very helpful without being pushy, and let me figure out what car was More

by Deb
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Heritage Toyota responded

Deb, Glad you enjoyed working with Derek! Thank you for sharing your experience. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

February 12, 2019

Outstanding Service Experience My car is a 2011 Camry, so when the "Check Engine" light came on I feared the worst. Everyone I dealt with was so capable, and after explaining what w More

by houndman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I don't remember their names...it's been a long day.
Feb 13, 2019 -

Heritage Toyota responded

Glad to hear that our service team was so helpful! It's fantastic that they could ease your concerns right away. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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