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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

August 02, 2018

Smooth, efficient, and honest I'd like to thank Derek Blood for a wonderful car buying experience. I appreciated how he listened to my priorities and helped me find the right car More

by moniqueinvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Heritage Toyota responded

Monique, Thank you for posting! So glad to hear that you had a positive experience working with Derek. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

August 02, 2018

Great Service Dept.. Very friendly, very customer driven the service reps. Very pleased with them.They go out of their way to resolve the customer issues by working with t More

by F16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of the mechanic, but he was also excellent & very knowledgable, who worked on my car. , Jay Jerger
Aug 06, 2018 -

Heritage Toyota responded

Thank you for posting! It's fantastic that you've received such excellent service from our service team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 02, 2018

Great Customer Service I found Angus, Ryan, and Christine to be genuine and thoughtful in all my interactions with them. They took the time to explain options, and help me More

by shbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Aug 06, 2018 -

Heritage Toyota responded

Thank you for your recommendation of our sales team! It's wonderful that they were so helpful. We appreciate your business! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

August 01, 2018

Excellent Experience Michael is a good salesman but more important to me is that he is a kind and patient person. He is knowledgeable, creative and helpful. He is a good More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
Aug 06, 2018 -

Heritage Toyota responded

Patty, It's wonderful that you had such a positive experience working with Michael! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 01, 2018

Strong work by Dana Dana is always great to work with. She and the team kept me abreast of the work and provided great solutions. They got the work done on time and had More

by Collin
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Aug 06, 2018 -

Heritage Toyota responded

Collin, Thank you for your kind words about Dana! It's great that she was so accommodating of your schedule. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 30, 2018

" Second time as good as the First " I went looking and ended up buying because of the young feller Derek Blood had me sold by the time we came back from out ride. He was complete in exp More

by ravguy,mick777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schindler
Jul 30, 2018 -

Heritage Toyota responded

Thank you lovely review! It's fantastic that Derek and Dennis were so great to work with. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 30, 2018

Best buying experience we have had. Michael was outstanding from our first phone conversation right through me driving out of the dealership with a New Rav 4. he answered all of our que More

by CChiaravalle87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Michael Thomson
Jul 30, 2018 -

Heritage Toyota responded

Frank & Cora, Thank you for your kind words about Michael! It's wonderful that he was so helpful. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 30, 2018

Lengthy but good I went through quite the ordeal trying to trade in my old vehicle for a new Toyota Highlander but not at any fault of the nice people at Heritage Toyo More

by Amcurtis119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Michael Thomson
Jul 31, 2018 -

Heritage Toyota responded

Glad to learn you enjoyed working with Michael, Zack and the rest of the team! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2018

Excellent and efficient service Tom was excellent. Friendly, efficient and helpful - and he even threw in a complimentary wash for our filthy car. He also helped us transfer our rec More

by Kristyna Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jul 30, 2018 -

Heritage Toyota responded

Kristyna, Thank you for your kind words about Tom! It's wonderful that he was so helpful. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2018

2018 Toyota Highlander Chuck was great to deal with from the beginning of the process to the end. I knew what I wanted going into Heritage and Chuck was able to work with me More

by kdm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 30, 2018 -

Heritage Toyota responded

I'm glad you enjoyed working with Chuck! It's fantastic that he made sure everything went so smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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