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Heritage Toyota

S. Burlington, VT

4.9
4,388 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,388 reviews

July 23, 2020

Quick oil change Scheduled an appointment for an oil change, the took the car on time and it was done when they said it would be. Fortunately the weather was nice and More

by Wm.mayville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Jul 24, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that your visit to the service department went smoothly, and that you enjoyed working with Kate. We look forward to seeing you again for your next scheduled maintenance visit! Until then, safe travels!

July 22, 2020

Staff is very friendly and knowledgable They keep you informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. More

by wayne.racine.5
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Meghan Towers
Jul 23, 2020 -

Heritage Toyota responded

Wayne, Thank you for taking the time to share your feedback - We are pleased to hear that purchasing your second vehicle went as smoothly as the first! We look forward to seeing you in the service department for your next scheduled appointment, Until then, safe travels!

July 22, 2020

Chuck Heingartner & Team consistent & efficient This is the second vehicle that we have done business with Chuck @ Heritage Toyota. Both experiences were quick, efficient and above satisfactory with More

by Steve K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 22, 2020 -

Heritage Toyota responded

Steve, Thank you for taking the time to share your feedback from working with Chuck! We are pleased to hear that he was able to help you find yet another Toyota, and that the process of purchasing it was smooth, efficient and enjoyable for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

July 22, 2020

Loved the service! Loved Brendan! Very smooth experience even with the pandemic and having to do all our business outside! 10/10 would recommend Brendan! More

by Ciera
Recommend Dealer
Yes
Employees Worked With
Brendon Orent
Jul 23, 2020 -

Heritage Toyota responded

Ciera, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brendon, and that he was able to find the right vehicle for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

July 21, 2020

I loved how I pre registered via text and then was sent instructions for dropping off of my car. They really know how to handle the new norm in this COVID world. By far, the best that I have encountered. More

by Gina Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick McCarthy
Jul 22, 2020 -

Heritage Toyota responded

Gina, Thank you for taking the time to share your feedback! We are pleased to hear that our new process for dropping off your vehicle for service went smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 20, 2020

Great Experience at Heritage Toyota! My husband and I purchased a 2020 Toyota Tundra and had arranged to pick it up Saturday morning...When we arrived, the truck was all ready to go and M More

by Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Jul 21, 2020 -

Heritage Toyota responded

Paige, Thank you for taking the time to share your feedback from working with Marc - We are pleased to hear that he was able to help you and your husband with your new Tundra, and that the process went smoothly enough that you were able to bring home a RAV4 for yourself, too! We look forward to seeing you and your husband in the service department for your first scheduled service appointments with your new Toyotas, Until then, enjoy them, and safe travels!

July 19, 2020

I worked with Marc Halliday at Heritage Toyota not only for this new car purchase but for my last vehicle as well. Marc was very attentive to my needs and made sure he listened to what I wanted and naile More

by Matt LaBounty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, JT Treichler
Jul 20, 2020 -

Heritage Toyota responded

Matt, Thank you for taking the time to share your feedback from working with Marc! We are pleased to hear that he was able to help you find the perfect vehicle for you in the new Highlander. We look forward to seeing you and your new Highlander in the service department for your first scheduled maintenance visit, Until then, we hope you enjoy your new Highlander, and we wish you safe travels!

July 18, 2020

JT at Toyota Financial was wonderful. He took care of all the paperwork remotely. I just stopped in, signed and was on my way! JT had all the paperwork ready. It was great! More

by Patty
Recommend Dealer
Yes
Employees Worked With
JT Treichler
Jul 20, 2020 -

Heritage Toyota responded

Patty, Thank you for taking the time to share your feedback from working with JT and our staff! We are pleased to hear that they were able to make taking home your new vehicle a smooth and enjoyable process. We look forward to seeing you for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

July 18, 2020

I had a ry god experience with H T, they were very professional From making my appointment till the truck was delivered Everyone was friendly and safe. More

by frankg802
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Jul 20, 2020 -

Heritage Toyota responded

Frank, Thank you for taking the time to share your feedback from working with Dana! We are pleased to hear that she and our staff were able to give you a smooth and enjoyable visit to our service department. We look forward to seeing you for your next next scheduled appointment, Until then, safe travels!

July 17, 2020

Everybody that I encountered at heritage were very professional and pleasant to speak with. I did not feel pressured or manipulated into purchase in any way. More

by tskadk
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Jul 17, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Liz and our staff! We are pleased to hear that Liz was able to help you find the right vehicle for your needs, and that process went smoothly and was enjoyable. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

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