Heritage Toyota Owings Mills

Joey Cheng From the start Joey put us first and made the experience great. The whole dealership was about customer service and the people first. I never at any p From the start Joey put us first and made the experience great. The whole dealership was about customer service and the people first. I never at any point felt pressured to buy something I didn't want. More

Every new car I have bought has been from R & H (7) Every new car I have ever bought has been from R & H. First one in 1969 was a Mercedes --- an overpriced piece of junk. I was never so glad to get r Every new car I have ever bought has been from R & H. First one in 1969 was a Mercedes --- an overpriced piece of junk. I was never so glad to get rid of a car as I was that one. Next I had a '85 Tercel, the only car I could sit upright in then --- your Camry and Corolla models were too small. A 86 Camry was next but my son in law wrecked it. A switched to Honda Accord s then, as Toyota didn't make a high end 5 speed shift car. Bought new a '93, a '97 and a 2003, all from R & H.. All good cars except for the sound systems. Clutch gave out at 200,000 with the 93 (the same thing that gave out the Tercel after 245,000). The 97 has 165,000 on it (my daughter drives it) and the 03 has 138,000. I most recently bought a high end Camry and except for the fact it is an automatic I love it (almost as much as my 1954 Hudson Hornet). I paid extra to get rid of the GPS system but I like the back up camera. I didn't feel this latter was necessary but my wife loves it. Please consider making a 5 speed again on the high end --- a Camry or better yet an Avalon. It swill be my last car purchase probably am turning 80 next birthday). I intend to continue to use R & H for my new car needs (if I live long enough to warrent buying again). Great dealership. Charles Gardner Mallonee II More

Joey Cheng was awesome Joey was a great help, very thorough through the entire process, always happy to tackle the next question, and incredibly patient with our concerns. Joey was a great help, very thorough through the entire process, always happy to tackle the next question, and incredibly patient with our concerns. We was immensely knowledgeable, not just about the Prius we were looking at, but at the other vehicles we discussed after the fact. We're thinking about buying another vehicle this year, and if we decide to go with another Toyota, we'll definitely come back to Joey. More

Carlos Subido Excellent customer service and sales! Carlos was very nice and well explained about the car. He answered all our questions and he was very patient. Su Excellent customer service and sales! Carlos was very nice and well explained about the car. He answered all our questions and he was very patient. Super excellent customer service.! More

Second Purchase with R&H Evon was great! He was very patient and answered all of my question while keeping a smile the entire time. He went out of his way to make sure I was Evon was great! He was very patient and answered all of my question while keeping a smile the entire time. He went out of his way to make sure I was comfortable with my purchase and that I received the best pricing available. More

Excellent service and sales I did a online application for a new car for a trade in my 2013 Camry v 6 for a 2015 Camry v 6. Boy was I able to get financed again but the put me i I did a online application for a new car for a trade in my 2013 Camry v 6 for a 2015 Camry v 6. Boy was I able to get financed again but the put me in the same car with more features. Carlos the sales representative was excellent even the financial department. I got the employee discount as well with no money down. I recommend this car dealership to everyone. More

Great Place to buy a car Dennis is super awesome, my third Camry from R&H and from Dennis, what else can I say?? Oh yeah Connie is pretty awesome too... Dennis is super awesome, my third Camry from R&H and from Dennis, what else can I say?? Oh yeah Connie is pretty awesome too... More

Everyone is very friendly and helpful! Derek Booth was a friendly, "no pressure" salesman who made my first car buying experience incredibly pleasant! The entire staff we interacted with we Derek Booth was a friendly, "no pressure" salesman who made my first car buying experience incredibly pleasant! The entire staff we interacted with were as helpful as could be. They really made sure I got what I wanted in my new car. More

Dennis made buying two cars a pleasant experience!! Dennis Margroum, at R+H, was the perfect salesperson for my husband and I. We each bought a car; Camry for him and Scion XB for me. Dennis was knowled Dennis Margroum, at R+H, was the perfect salesperson for my husband and I. We each bought a car; Camry for him and Scion XB for me. Dennis was knowledgeable and goodnatured; and addressed all of our concerns and needs, by patiently listening and answering our many questions. Since I wanted a small car with lots of trunk space, Dennis suggested the Scion (a car I had not seen or heard of before). His suggestion was right-on-the-mark. As soon as I sat in it, I knew it was for me. R+H honored the TrueCar price and we ended up leasing both cars. Dennis explained all of the cars' features before driving each car off the lot. Thank you Dennis, for making our car-buying experience comfortable, pleasant, and homey!! More

Friendly and efffective car consultation Carlos is a top notch salesman and consultant. He was patient and knowledgeable. He made car buying an experience and not a chore. With Carlos I was a Carlos is a top notch salesman and consultant. He was patient and knowledgeable. He made car buying an experience and not a chore. With Carlos I was able to understand the vehicle's capabilities and make effective decisions.. I recommend Carlos and R&H without reservation. Yale H. Caplan More