Heritage Toyota Owings Mills

Great car buying experience at Heritage Carlos was extremely friendly, knowledgeable, and courteous. He explained each and every trim level to us on the Highlander to us, which made it very Carlos was extremely friendly, knowledgeable, and courteous. He explained each and every trim level to us on the Highlander to us, which made it very easy to understand. He definitely knows his products very well. He was especially patient when our toddler decided to be a bit disruptive. He showed us as many vehicles as we asked, and set us up with a test drive. He searched his inventory to find the model we eventually wanted. Never did we feel uncomfortable or uneasy throughout the whole process. We were not pressured at all. The overall car buying experience at Heritage Toyota in Owings Mills was a pleasure, and we will definely be visiting again for our next car purchase. The car buying experience has changed over the past few years, and Heritage Toyota is the front runner in the customer experience. More

Selfless Service I came in to get an accessory for my car just because I was in the area. Mr. Alphonse happened to be walking by and saw that I looked confused. I don I came in to get an accessory for my car just because I was in the area. Mr. Alphonse happened to be walking by and saw that I looked confused. I don't even know if helping me was part of his job responsibility.. but he made sure I found what I needed & did it with a smile. I don't usually write reviews, but I will definitely be back when I need my car serviced. More

Exemplary and Awesome Salesperson Carlos personifies an excellent salesperson. He is an expert in his field, very friendly and accomodating. I went to Heritage dealership for the first Carlos personifies an excellent salesperson. He is an expert in his field, very friendly and accomodating. I went to Heritage dealership for the first time about a month ago. I was interested to get a family oriented car because we recently had a grandson. He showed me all the suv's and after consideration, I chose the Highlander. Carlos detailed to me all the features of the Highlander, explained financing options, all amenities available. He addressed all my concerns. I bought the Highlander on my next visit. Carlos picked me up in my residence in Columbia-he even went the extra mile to bring me home with my new car (I explained that I came from night duty and a little sleepy).without hesitation, he drove me home. I will recommend Heritage Dealership to my friends and specifically mention Mr. Carlos Subido. I had an awesome and pleasant experience buying a new car with his assistance and support. More

I love and trust this dealership. For the past 4 years, I have leased and purchased my car with Heriitage Toyota, Owings Mills. I love and trust this car dealership specially my sales For the past 4 years, I have leased and purchased my car with Heriitage Toyota, Owings Mills. I love and trust this car dealership specially my sales agent and his managers. They did an awesome job to give me the best deal ever. I More

Joey is straightforward and helpful Bought a used NIssan Murano from Joey and he was very straightforward and easy to work with. He did not try any tricks that you see with lots of othe Bought a used NIssan Murano from Joey and he was very straightforward and easy to work with. He did not try any tricks that you see with lots of other dealers in Baltimore County - the transaction was super quick and easy. I didn't have to spend an entire Saturday at a dealership, which was nice. More

Alphonse Warner Good Morning, I wanted to just take a few moments out to inform you of the great service provided by Alphonse. Alphonse understands that I drive quit Good Morning, I wanted to just take a few moments out to inform you of the great service provided by Alphonse. Alphonse understands that I drive quite a lot and he does the best to inform of me of what I need and things to do in the future. I really appreciate you guys having an employee like him, that's what keeps me coming back. I also make sure I recommend him to anyone who needs Toyota Service. More

Excellent Out-of-state experience Damien helped make my car buying experience a stress-free enjoyable one despite the fact that I was coming from MA to make the purchase. Damien was kn Damien helped make my car buying experience a stress-free enjoyable one despite the fact that I was coming from MA to make the purchase. Damien was knowledgeable, accommodating, and went out of his way to be extremely helpful with the whole process from start to finish. Throughout the whole week leading up to the purchase Damien was easy to get in touch with via phone and email and got back to me with an answer to the many procedural and state regulation-specific questions that I had-A true man of his word! I would reccommend Damien and this dealership to anyone! Thank you Damien! -Ben from Massachusetts More