Heritage Toyota Owings Mills

Great service! Ive been buying toyota because I know what i want in a quality car, and Carlos always makes my car buying experience so much easier, and provides me w Ive been buying toyota because I know what i want in a quality car, and Carlos always makes my car buying experience so much easier, and provides me with many options. More

Successful Freddy was exactly what we were looking for in a salesman. Friendly, courteous, interested in our needs, and knowledgeable. Perfect experience. Can Freddy was exactly what we were looking for in a salesman. Friendly, courteous, interested in our needs, and knowledgeable. Perfect experience. Can't go wrong with Freddy as your salesperson. More

Extraordinary and Outstanding!!! Extraordinary and outstanding ! Amazing experience with Mr Carlos Subido. We recently purchased a GMC Acadia Denali and Carlos was the perfect pe Extraordinary and outstanding ! Amazing experience with Mr Carlos Subido. We recently purchased a GMC Acadia Denali and Carlos was the perfect person to deal with. Very thorough, professional ,patient and knowledgeable and made sure that we were well taken care of. Great experience! I would absolutely ask for Carlos if you are looking to purchase your next car! More

Heritage Toyota I had a very favorable experience buying a used car at Heritage Toyota. Carlos did a real nice job of being professional, patient and kbowledgable. I had a very favorable experience buying a used car at Heritage Toyota. Carlos did a real nice job of being professional, patient and kbowledgable. More

Real Deal I hated this dealership because of my previous experiences when it was R&H. I am now a satisfied customer eight years later from my protest. I hated this dealership because of my previous experiences when it was R&H. I am now a satisfied customer eight years later from my protest. More

Truly Exceptional! Ryan Wehler and Erica Hodge were Truly Exceptional! In making this Deal. Ryan was very knowledgeable of the Vehicle I bought. And Ryan and Erica work Ryan Wehler and Erica Hodge were Truly Exceptional! In making this Deal. Ryan was very knowledgeable of the Vehicle I bought. And Ryan and Erica worked very well to get this deal done. More

Excellent Salesman I would definitely recommend this dealership for buying a vehicle. My salesman Carlos Subido was an excellent salesperson. He did everything in his po I would definitely recommend this dealership for buying a vehicle. My salesman Carlos Subido was an excellent salesperson. He did everything in his power to get the deal done. So if your in search for a new vehicle go and talk with Carlos he will get the job done and you will walk out a very satisfied customer. Tracy More

Great Job! Recently bought a new Toyota Corolla,It was a pleasant experience working with Carlos,he was absolutely amazing,straight forward and straight to the p Recently bought a new Toyota Corolla,It was a pleasant experience working with Carlos,he was absolutely amazing,straight forward and straight to the point.He did everything he could do to make sure that it would be a great deal and affordable with us.Im happy and satisfied with our new car.I highly recommend Carlos to my friends,co workers etc. More

Unusual Experience Usually, the service, at not just this service center but others too, falls well below the standard one would anticipate from Toyota. I was pleasantly Usually, the service, at not just this service center but others too, falls well below the standard one would anticipate from Toyota. I was pleasantly surprised to notice it was not so this time. Britt Thobe was the Service Advisor I was assigned to and she was as good as an advisor could be. I arrived at 11 AM and Ms Thobe did a good job in getting the car quickly into the service facility. Unfortunately when the air-conditioner was checked using a free coupon it was not blowing cold air as it should have done and Ms Thobe communicated this to be with what I thought was a reasonable price and a reasonable time for the repair. It took a bit longer than we anticipated and I could only get out of the facility at around 3.00 PM. However, this was one time I was completely satisfied with the service and would like to thank the service folks who did a great job. The only problem I saw when I got home was that the rubber gaurd on the right at the back of the car had slipped one edge and was hanging loose. II think one of the screws got loose and I hope I can take it back for a quick fix sometime this weekend. I was going to give 4 stars but Ms Thobe too had suffered an empty stomach without lunch as much as I had and so with the fine work which she did along with the excellent work of the service personnel it warranted a 5 star. I hope they keep up the good work and the honestly in communicating service charges. Its a refreshing change but not sure how long it would last but for this instance, well done. More

Red Camry, Happy Repeat Customer, Will be back Purchases another red Camry from Carlos. The car was out front on display when I arrived. We finalized the deal and trade in and I drove it home it ho Purchases another red Camry from Carlos. The car was out front on display when I arrived. We finalized the deal and trade in and I drove it home it home. I will continue to recommend Carlos and Heritage Toyota Owings Mills. Thank You! More