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Heritage Toyota Owings Mills

Owings Mills, MD

4.6
1,102 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,102 reviews

December 23, 2019

Hard working staff I work in Florida and was visiting my daughter in Maryland. Because my job require me to travel quit a bit, I needed to trade my car in every year; t More

by southernflairrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen, Alex Sandoval
Jan 05, 2020 -

Heritage Toyota Owings Mills responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful. We want all our customers to feel this way when leaving our dealership! Safe travels!

December 22, 2019

Excellent service Chokri helped us from choosing the car to successfully purchased it. He provided detailed info about the car and helped us to select the best offer fo More

by teklal Pandey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chokri Mzoughi
Jan 05, 2020 -

Heritage Toyota Owings Mills responded

Teklal, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

December 20, 2019

Mr. Joey C. was very helpful in the search for my new car. He answered all my questions and was not an aggressive salesman. Because of you, I am proud to say I own my first ever Toyota. Thank you Joey. & More

by Jurufai
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Cheng
Jan 05, 2020 -

Heritage Toyota Owings Mills responded

Jurufai, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 17, 2019

Toyota Tundra I purchased a 2019 Tundra this past weekend. Freddy above and beyond helping me with my search for my Tundra. He was personable, easy to talk to, and More

by Cpatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Archable, Darrin Porter
December 15, 2019

I just purchased a 2020 RAV 4 Hybrid. Denise was my sales representative. She was awesome to deal with! There weren't any games...just good business dealings. She encouraged me to take a truck home to make More

by emtpjb
Recommend Dealer
Yes
Employees Worked With
Denise Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Jermstad, Alex Sandoval
December 15, 2019

Carlos Subido's excellent service We were impressed with the service from the dealer, especially with Carlos. He provided details about our questions about the car options and the out- More

by CHUDUYTHANH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Porter, Carlos Subido
December 10, 2019

I am very pleased with My purchase at Heritage Toyota Owings Mills. They are honest and helpful. I have purchased from them twice, and their compassion and patience in ensuring that you leave with the m More

by Itsamadou
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kehinde "Kenny" Omishore, Ed Brown, Adonis Rashid, Chokri Mzoughi, Alex Sandoval
December 09, 2019

On December 9, 2019, I was scheduled for body work on my Toyota and scheduled maintenance. When my husband and I entered the office to fill out the paperwork and my husband started to sit down and was told More

by Fannie
Recommend Dealer
No
Employees Worked With
Jeff
Dec 09, 2019 -

Heritage Toyota Owings Mills responded

Hi Fannie. Thank you for taking the time to review Heritage Toyota Owings Mills. We value our customers’ insight and appreciate you bringing this issue to our attention, as this is not our way of doing business at any of our MileOne stores. Our goal is to meet then exceed the expectations of all our customers and are very disappointed this did not occur. When you walk into our dealership, you should feel welcomed and important; we sincerely apologize you were not treated this way. We have reviewed your comments and concerns with our management team and service staff to ensure this doesn’t happen to another customer moving forward. Also, we appreciate you taking the time to speak with our Service Director, Tony Pulignani, regarding your experience. As discussed, please contact Tony directly at apulignani@mileone.com or 410.753.8948 if have any further questions or future vehicle needs and he will be happy to help. Again, thank you for your time and consideration.

December 07, 2019

No hassle experience I used the Costco membership process and it proved to be easy, transparent and hassle free. I would definitely recommend Heritage as a good place to More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
November 28, 2019

Chokri was great to work with. No pressure, transparent, and worked with me on coming up with a deal without a lot of back and forth. More

by BeatlesFan
Recommend Dealer
Yes
Employees Worked With
Chokri Mzoughi
Nov 29, 2019 -

Heritage Toyota Owings Mills responded

Hi Beatlesfan, thank you so much for your positive comments about Heritage Toyota Owings Mills! It is great to hear that Chokri was helpful during your visit! We hope you have a great day!

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