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Heritage Toyota Owings Mills

Owings Mills, MD

4.6
1,079 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,079 reviews

July 08, 2022

Paige and Arbaz were both extremely helpful and kind in my stressed out search for a car. I found my dream car thanks to them!! More

by Amandarenee1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manalee Zarrabian, Paige Vanhorn, Arbaz Ayub
Jul 10, 2022 -

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2022

I ended up connecting with Rob after purchasing 3 Toyotas from Heritage (for the brand, not dealership customer service) over the course of several years. After having issues with follow up when trying to re More

by robyn1173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Steiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Contacted & visited the Dealership regarding Factory ordering a car. Dealership refused to show the the total out the door price. Charging over msrp and charging fake fees and Dealer add ons. That custo More

by Gabby234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Pulignani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bambino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Braverman, Nick Kilby, Vladimir Nagapetov, John Kim, Alex Kaftol, Arbaz Ayub
Jul 01, 2022 -

Heritage Toyota Owings Mills responded

Hi Gabby. Thank you for taking the time to review Heritage Toyota Owings Mills. We sincerely apologize for any lack of clear communication you’ve experienced with our dealership. This is not our way of doing business at any of our Heritage stores, as we take great pride in providing honest, reliable, and transparent information to all customers. Our General Manager, John Kim, would like to discuss your experience in more detail and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact John directly at johnkim@mileone.com or 410.753.8298 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

June 29, 2022

good assistance and attentive to everything with what you need.recomendado total mente bien servicio More

by Carlos orellana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Figueroa
Jul 01, 2022 -

Heritage Toyota Owings Mills responded

Hi Carlos, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2022

Outstanding service, their sales and finance were very helpful. They helped to find the best financing and a perfect car. More

by Stephen Ohakanu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kim, Manalee Zarrabian
Jun 26, 2022 -

Heritage Toyota Owings Mills responded

Hi Stephen, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2022

Excel Excellent Jeffrey Jamie and Mike Service survey it was good great please call good service very nice and helpful excellent service More

by Bicafamily. Lirika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hampton, Jeffrey Evers
Jun 22, 2022 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2022

Great Dealership, Arbaz Ayub was very professional, knowledgeable and generous with his time. Additionally Erika Danielle, the Finance manager was truly amazing and made the transaction seamless. It More

by HamidB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arbaz Ayub
Jun 22, 2022 -

Heritage Toyota Owings Mills responded

Hi Hamidb, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2022

Excellent service, Everything went smoothly without any problems! I will highly recommend friends and family. More

by r0brock107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hampton, Arbaz Ayub
Jun 15, 2022 -

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 10, 2022

Excellent Arthur In sale department is a Very very professional and polite. Wonderful person. Looking forward to buy a new car very soon!!!!!!!! Because of Arthur. Thank you for having him here. More

by Lenasm2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Masandilov
Jun 11, 2022 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 02, 2022

Joey was extremely helpful. He didn’t waste my time and took the time to explain everything in the car and all my questions. The financial people were great too. More

by margaretnicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kim, Manalee Zarrabian
Jun 03, 2022 -

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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