Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,536 reviews
Great Experience! I have bought 4 Toyotas here since the mid 80’s and highly recommend this dealership! Service is top-notch and Crystal is the best Service Rep! High I have bought 4 Toyotas here since the mid 80’s and highly recommend this dealership! Service is top-notch and Crystal is the best Service Rep! Highly recommend this dealership and will be back! More
Serbice I appreciate work with Daniel. He is very friendly and knowledgeable and took good care of me. I also appreciate the technicians who worked on my car. I appreciate work with Daniel. He is very friendly and knowledgeable and took good care of me. I also appreciate the technicians who worked on my car. I will come back and request Daniel as my service rep More
Poor Service Dept Front desk people are very slow to deal with you. Not satisfied with service dept. Certain problems not fixed. Had to get them fixed elsewhere. Front desk people are very slow to deal with you. Not satisfied with service dept. Certain problems not fixed. Had to get them fixed elsewhere. More
Sienna 25k Maintenance I had a very positive service experience at Heritage Toyota today. My customer service representative Crystal, was excellent. She recommended that I p I had a very positive service experience at Heritage Toyota today. My customer service representative Crystal, was excellent. She recommended that I purchase an extended maintenance package that will save me money. She was very pleasant and courteous and very prompt in responding to my request. More
Very efficient and friendly Robin Yokum is always very friendly and helpful. She carefully explains what fix s are needed for performance or safety versus what could be done but Robin Yokum is always very friendly and helpful. She carefully explains what fix s are needed for performance or safety versus what could be done but is not so urgent. A pleasant experience More
Back with Mark Again! My first experience with this dealer was in 2001 when they were known as Rusell Toyota. I bought 2 cars from them (2001 Avalon and 2009 Camry). Fast My first experience with this dealer was in 2001 when they were known as Rusell Toyota. I bought 2 cars from them (2001 Avalon and 2009 Camry). Fast forward to 2018, my son needed a car so we went there (it's now Heritage) and met Mark Greason. He was calm, professional and answered all of my son's questions. I promised to come back when I needed and car and, 2 months later, I did. I love working with him because he doesn't push but allows you to come to your own conclusions regarding the model of car and price. Our family will use him again, although given how long Toyotas last, it may be awhile. Thank you, Mark, for being "a gentleman and a scholar". More
They was so nice help me with everything so easy I had a very good experience with this dealer every one was so nice very helpful to me I'm so happy with my Toyota Camry its everything I wanted I had a very good experience with this dealer every one was so nice very helpful to me I'm so happy with my Toyota Camry its everything I wanted More
Great service. excellent advisor Went in for 4500 maintenance. Check in very fast. Advisor very polite and professional. Look for all discounts that would apply. Very pleasant experie Went in for 4500 maintenance. Check in very fast. Advisor very polite and professional. Look for all discounts that would apply. Very pleasant experience at Toyota Service. More
Quick, proficient, cheerful service. This was my first time since I bought my car from Heritage that I needed service. I was very impressed with the quality of service. This was my first time since I bought my car from Heritage that I needed service. I was very impressed with the quality of service. More
Like family I purchased a 2010 Rav4 in Oct 2009. From the moment I walked in the dealership I was warmly greeted. My salesperson figured that I was a savvy buyer I purchased a 2010 Rav4 in Oct 2009. From the moment I walked in the dealership I was warmly greeted. My salesperson figured that I was a savvy buyer and wanted to know hiw he could make my vision come alive. I got everything I wanted and then some at the price I requested. My family loves Toyota and so the choice was not difficult I just needed to pic a model. I have faithfully returned for service and have been treated like family. Today I went in and Bob took extreme care of me and wanted to make sure I was educated and comfortable with what my truck required. As we parted ways this evening, I was a little sad as Bob gave me some great advice for the car and life. It made me think of my dad (whose passed) who drove Toyota almost 30 years. More