Heritage Toyota Catonsville

my experience Marc Talabert is a very nice young man to work with. He has a natural character to help his clients in a friendly manner. He is very friendly salesman Marc Talabert is a very nice young man to work with. He has a natural character to help his clients in a friendly manner. He is very friendly salesman to work with. He will do his level best to make a deal. The management of the dealership, however is very tough and does not negotiate at all with inexperienced buyers. I was disappointed that the managers would not even go 100 dollars down, and that put a lot of pressure on me. More

Friendly Dealership This is my first dealership purchase, I went here solely because they had a 2008 highlander with 18,000 miles. Im from Philadelphia, but after speakin This is my first dealership purchase, I went here solely because they had a 2008 highlander with 18,000 miles. Im from Philadelphia, but after speaking to the rep who went and took a pic of the car while it was still covered with snow (awesome) I asked a few more questions prior to driving down. When I met Shawnta, she was friendly and worked with me as I had to negate the price of the vehicle. We met in the middle, and my family now has their first SUV. Jake was col as well, as he shared his story. More

Excellent experience! The sales team was excellent. They worked with us to get us exactly what we wanted. There was no back and forth, no hard sales pitch. They listened The sales team was excellent. They worked with us to get us exactly what we wanted. There was no back and forth, no hard sales pitch. They listened to us, were helpful, informative and honest. More

Helpful and informative Nautica was super helpful and informative about what services my vehicle needed and what to expect. I will definitely return for service again & refer Nautica was super helpful and informative about what services my vehicle needed and what to expect. I will definitely return for service again & refer Friends/Family More

Helpful very knowledgeable about my car I brought my grandfather up to the dealership service center very clean very organzized service department I was directed to Nautica where she was abl I brought my grandfather up to the dealership service center very clean very organzized service department I was directed to Nautica where she was able to get us in and out with a quick oil change and even multi point inspection definitely will be back More

GREAT SERVICE Tajai was an excellent person to deal with today she was very professional.tajai moved very fast and even showed me where to sign up for the shuttle s Tajai was an excellent person to deal with today she was very professional.tajai moved very fast and even showed me where to sign up for the shuttle she didn’t just send me off she went the extra mile I rate her the best at Toyota hands down. Thank you !!! More

The service ASM was so polite and bubbly Tajai was so nice she made my experience waiting a delight. So comical and helpful and knowledgeable about the products I was amazed ! Definitely wort Tajai was so nice she made my experience waiting a delight. So comical and helpful and knowledgeable about the products I was amazed ! Definitely worth the wait if you have to and you won’t be disappointed with the services. More

Safety Recall Appt. Car service appt.’s have never been an event to look forward to, but after working with Customer Rep, Robin Yokum and technition Cam, I will surely l Car service appt.’s have never been an event to look forward to, but after working with Customer Rep, Robin Yokum and technition Cam, I will surely look to Heritage Toyota in Catonsville, MD. to address any future service needs. More

Another GREAT experience at Heritage Toyota It is always a pleasure working with Tajai Dallas. She ensures I am in and out. She is the reason I come back!!! Thank you! It is always a pleasure working with Tajai Dallas. She ensures I am in and out. She is the reason I come back!!! Thank you! More

Amazing Inspection was done in less than an hour. Great customer service. I would definitely come back again. Alexandra was very helpful. First time here and Inspection was done in less than an hour. Great customer service. I would definitely come back again. Alexandra was very helpful. First time here and will come back More