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Heritage Toyota Catonsville
Baltimore, MD
1,536 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
May 21, 2020
James and his team were wonderful! Great experience..I will recommend him! I appreciated his patience with me during the process.. he made me feel very comfortable. will recommend him! I appreciated his patience with me during the process.. he made me feel very comfortable. More
by Jamie Fergusson
Employees Worked With
May 19, 2020
Ron, Chuck, Joshua and Leon made my experience a good one. Ran into a small problem that was corrected right away. Very much appreciated. Always, Crystal one. Ran into a small problem that was corrected right away. Very much appreciated. Always, Crystal More
by Lady Corolla
Employees Worked With
Ron, Chuck, Joshua and Leon
May 17, 2020
Tyler is awesome to work with. He is very informative, friendly, and honest. He made the whole car buying process comfortable and never pressured us to make a purchase. Down the road, we will definitely friendly, and honest. He made the whole car buying process comfortable and never pressured us to make a purchase. Down the road, we will definitely reach out to Tyler for our next car purchase. More
by Howard Krasilovsky
May 16, 2020
The absolute best salesman God could have blessed me with. I'm so happy with my purchase and experience, I will be back. E. Cook with. I'm so happy with my purchase and experience, I will be back. E. Cook More
by Vanna
Employees Worked With
May 15, 2020
James is first class. Would definitely deal with him again. Have bought many cars over the years and this rates as one of the better ones again. Have bought many cars over the years and this rates as one of the better ones More
by 2harley
May 12, 2020
You guys are great I am very satisfied with you and will recommend you to anyone. They will not regret the decision at all Thanks so much again recommend you to anyone. They will not regret the decision at all Thanks so much again More
by rjfamili
Employees Worked With
Breanna Yardborough
May 11, 2020
I am not satisfied all time workshop side is very poor sales representatives is very rood i am going for oil change Butt every time oil change rate is different sales representatives is very rood i am going for oil change Butt every time oil change rate is different More
by Saleem
Employees Worked With
Ali Morsy, Sean Locklear, Alexandra Sanderson, Crystal Pierre, Ben Payette, Fatma McArthur
May 11, 2020
I am not at all satisfied with this service center even after giving them second chance. I will not recommend anyone they dont perform what you request them to do. My side view mirror shakes when you speed after giving them second chance. I will not recommend anyone they dont perform what you request them to do. My side view mirror shakes when you speed more than 60mph and guess what they said its normal in all 2020 highlanders More
by Naif
May 08, 2020
Very responsive and extremely costumer friendly. Went above and beyond the job title to allow me to test drive the car and deliver it. Knowledge of the vehicle was extensive. above and beyond the job title to allow me to test drive the car and deliver it. Knowledge of the vehicle was extensive. More
by Mallory.l.stephenson
Employees Worked With
May 06, 2020
I was a jaded and disillusioned car buyer. As I have experienced very unprofessional and condescending encounters over the years at various dealerships. Initially I was connected with Kimberley, I expl experienced very unprofessional and condescending encounters over the years at various dealerships. Initially I was connected with Kimberley, I explained to her my concerns and she reassured me James Akinola was kind and respectful. He was AMAZING, patient and very intuitively picked exact car I wanted with minimal explanation! Not only did he pick what I called in wanting but he made sure my purchase was processed rapidly, with minimal stress on me. *He walked me through each step answering many calls back n forth, immediately! Dean his Sales Mansger was equally understanding and willingly worked out my taking immediate possession of my 2020 Camry! Literally the best car buying experience I’ve ever had. THIS dealership, KIMBERLY AND JAMES AIKNOLA treat female buyers with dignity and respect! MILLION THANKS! Sincerely, Ms. N. Lee purchase date May, 3, 2020 car: 2020 Camry More
by Ms. N. Lee- 2020 Camry
Employees Worked With
Other Employees :
Kimberly 5+ out of 5! very thoughtful service!, Dean Ciccarelli
