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Heritage Toyota Catonsville
Baltimore, MD
1,536 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
July 25, 2020
As a first time buyer my mother referred me to James. James and Jake were absolutely amazing! I had a wonderful experience. I highly recommend! James and Jake were absolutely amazing! I had a wonderful experience. I highly recommend! More
by Chely003
July 23, 2020
James is amazing! He’s very professional, great sense of humor and very knowledgeable. I will definitely recommend him and Heritage Toyota to friends and family that are in the market. humor and very knowledgeable. I will definitely recommend him and Heritage Toyota to friends and family that are in the market. More
by Bekatlic
July 21, 2020
James made my car buying experience easy with no pressure. When I am in the market again I am definitely going to that dealership. Jake in finance was amazing as well. They made this experience worr pressure. When I am in the market again I am definitely going to that dealership. Jake in finance was amazing as well. They made this experience worry free. More
by kmjones1978
July 16, 2020
no concern about COVID I have written to the General Manager already about my concerns with this dealership. The staff were not wearing masks, or not wearing them correctly, I have written to the General Manager already about my concerns with this dealership. The staff were not wearing masks, or not wearing them correctly, no hand sanitizer anywhere, asked to use an electric pen that was not cleaned, had to ask the finance person to put on her mask and to stop removing it to talk. There are signs up all over the dealership that masks are required, but staff is not complying. The next day I got a marketing email stating how COVID safe it is at their dealership. So I had to complain. I did receive a very nice letter back from the GM. The salesman was young, but did an OK job. Seemed to give glib replies when he didn't know the answers to questions. Lamont was very professional and helpful. Really knew a lot about the car. Was willing to work with me to get the price we needed. More
by tckontis
Employees Worked With
LaMont Matthews
July 16, 2020
James was very helpful and easy to work with. I received more than what I planned for. VERY SATISFIED. GREAT SERVICE!!! The Best Sales Agent if you need a car Always go to him!!! more than what I planned for. VERY SATISFIED. GREAT SERVICE!!! The Best Sales Agent if you need a car Always go to him!!! More
by Tiwa546
Employees Worked With
July 15, 2020
great service We have made three purchases here and Dave Day has gotten us the best deals and is great to work with and we would recommend anybody. We have made three purchases here and Dave Day has gotten us the best deals and is great to work with and we would recommend anybody. More
by bigduet
Employees Worked With
July 15, 2020
James is awesome. Very helpful and willing to work with you as much as you need. Very funny and entertaining too, getting a car right for me was easy with his help. you as much as you need. Very funny and entertaining too, getting a car right for me was easy with his help. More
by Naz
Employees Worked With
July 14, 2020
Had a very nice experience with James at Heritage. Very friendly, good price and great customer service. Will come back again if I have to buy a second car friendly, good price and great customer service. Will come back again if I have to buy a second car More
by Shah06
Employees Worked With
July 10, 2020
Great! Worked in always possible to help me get the best and most reliable car for me and my son. He even went over the car to ensure I understood everything before I drove off. Thank you! I am extremely sa and most reliable car for me and my son. He even went over the car to ensure I understood everything before I drove off. Thank you! I am extremely satisfied w/ the purchase. More
by minordkim
Employees Worked With
