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Heritage Toyota Catonsville
Baltimore, MD
1,536 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
August 23, 2020
Great customer service, good advice, and the best quality truck on the market. After having delt with other dealerships, I was very glad to find heritage in Catonsville truck on the market. After having delt with other dealerships, I was very glad to find heritage in Catonsville More
by O.tarplee@gmail.com
Employees Worked With
Other Employees :
Ali morsy and tyler day were both extremely helpful, Ali Morsy, Matt Kafka
August 17, 2020
My experience with Heritage Toyota Catonsville was excellent! I wanted to especially commend my sales representative, Mike Bay. He is professional, polite, knowledgeable, kind and patient. He expla excellent! I wanted to especially commend my sales representative, Mike Bay. He is professional, polite, knowledgeable, kind and patient. He explained all my car's features and answered all my questions, or went to find answers to those he could not readily answer. He listened to what my needs were and found the perfect car for me, even though he had to go to another dealership to get it. Mike is honest and hard working and I hope the dealership sees a bright future for him, as I do. This young man gets perfect marks from me and I will recommend him to all I know who may be looking for a car. I hope the dealership has a way to reward Mike for his effort, skills and salesmanship. I would also like to thank Dean Ciccarelli, the General Manager, for taking time to personally speak with me. This was a surprise, but a welcome one. Dean is personable and explained additional features of the hybrid Rav 4, which helped me decide to give it a second look. Although this is only the fifth time in my life buying a car, this has been my best experience. I look forward to seeing how the service department holds up in comparison to the sales department when I bring my new Rav 4 Hybrid in for service! I would recommend this dealership and Toyota to all my friends and family! Their products and pricing were amazing! More
by Hilary
Employees Worked With
Mike Bay *****, Dean Ciccarelli
August 14, 2020
Excellent service for several years Since 2000, my husband and I have bought several cars from Toyota with the excellent assistance of Mr. Parnell. When choosing each vehicle he gave us Since 2000, my husband and I have bought several cars from Toyota with the excellent assistance of Mr. Parnell. When choosing each vehicle he gave us all information, stats, etc needed to make the best choice for our family. In addition, Mr Parnell has given us the best deals, as far as, monthly payments, rebates, etc. We appreciate his service and will continue to recommend Heritage Toyota Dealership, Catonsville if one is need of a vehicle. More
by Pottillo3
Employees Worked With
August 13, 2020
That’s really a nice service. Thanks. And I am really appriciate james patient and nice. If that’s possible I finna introduce more of my friends here for buying cars. appriciate james patient and nice. If that’s possible I finna introduce more of my friends here for buying cars. More
by 969188280
Employees Worked With
August 13, 2020
Austin was pleasure to work with! He made the whole car experience a pleasure! I came in to buy a car and my mom ended up trading in her Camry while we were here. Austin, Dean, and Khalid were so friendly. experience a pleasure! I came in to buy a car and my mom ended up trading in her Camry while we were here. Austin, Dean, and Khalid were so friendly. More
by Marissa.shalan
August 13, 2020
Good experience. I didn't have an aappointment, yet Ron Filling made himself available. He was a good listener and was very responsive to my suggestions. He is an ex I didn't have an aappointment, yet Ron Filling made himself available. He was a good listener and was very responsive to my suggestions. He is an excellent service manager. More
by Steve
Employees Worked With
Ron Filling
August 04, 2020
Excellent service I would highly recommend Heritage Auto Group of Catonsville. The service provided by Ali Morsy was excellent. He was extremely knowledgeable about the I would highly recommend Heritage Auto Group of Catonsville. The service provided by Ali Morsy was excellent. He was extremely knowledgeable about the vehicle and provided excellent service. It was a pleasant car buy experience. More
by Eric
Employees Worked With
Ali Morsy
August 03, 2020
This is my 3rd time purchasing a vehicle with Heritage and each time James assisted me. James is professional, knowledgeable, and customer service oriented. James is also hilarious which made the purcha and each time James assisted me. James is professional, knowledgeable, and customer service oriented. James is also hilarious which made the purchasing process at ease. More
by England6469
Employees Worked With
July 31, 2020
A pleasant buying experience I recently purchased a 2020 SR5 Forerunner from Heritage Toyota of Catonsville. Andrew was very instrumental with the coordination of the salesman (M I recently purchased a 2020 SR5 Forerunner from Heritage Toyota of Catonsville. Andrew was very instrumental with the coordination of the salesman (Matt), (LaMont) and (Abu Savage) during my visit. This all made my purchase very enjoyable and I would highly recommend a visit to Heritage of Catonsville for your next Toyota purchase. More
by Swmonaharley
Employees Worked With
Abu Savage, Matt Kafka, Dean Ciccarelli, LaMont Matthews, Andrew Bowns
July 26, 2020
You gotta see ALI! I had an amazing experience at Heritage Toyota Catonsville thanks the Ali Morsy! Car buying is a tiring process but not anymore because i have found I had an amazing experience at Heritage Toyota Catonsville thanks the Ali Morsy! Car buying is a tiring process but not anymore because i have found the best place, Ali found the car I was looking for and at a GREAT price! Ali made the entire process seamless! More
by emjr
Employees Worked With
Ali Morsy
