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Heritage Toyota Catonsville
Baltimore, MD
1,537 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,537 reviews
September 18, 2020
Extremely helpful and made the process very easy. I definitely would recommend him to anyone who is looking to purchase a vehicle at any time. definitely would recommend him to anyone who is looking to purchase a vehicle at any time. More
by Ruckyl13
Employees Worked With
September 14, 2020
I had a wonderful experience at Toyota! Larry Bouldin, Sales Consultant and Khalid Hassouneh, Finance Director, helped to make my purchasing experience easy and exciting. They were very professional, fr Sales Consultant and Khalid Hassouneh, Finance Director, helped to make my purchasing experience easy and exciting. They were very professional, friendly and made me feel comfortable throughout the whole process! After a small hiccup with my car... Andrew Bowns, Sales Manager, came in and saved the day. He and his team made sure that my car was in excellent condition and any and everything that needed to be done was done in excellence!!! With the help of Jovan Severin, Pre-owned Sales Manger, who stepped in as well, I am completely satisfied with my overall experience and give them the highest rating and recommend anyone looking for a new or used car to come to Heritage Toyota!!! More
by yvette.cooper
September 12, 2020
Bought another vehicle from this wonderful man. If anyone is in the market for a vehicle, please call him at 443.762.3067. He is da best is in the market for a vehicle, please call him at 443.762.3067. He is da best More
by Dokoregnahoua1980
Employees Worked With
September 06, 2020
Ali was amazing, he got me in the truck I wanted for a great price. I had contacted several toyota dealers in the area, and felt that Ali and his sales partner, Brad, listened to what I wanted and weren' great price. I had contacted several toyota dealers in the area, and felt that Ali and his sales partner, Brad, listened to what I wanted and weren't super pushy. They really put the decision making in my hands. On top of all that, without seeing any other quotes, they beat all other on the road prices I was given. Ali, even came and picked me up at home and was with me through each step of the buying process making sure I wasn't just bounced around from financing to detailing, or just waiting around. He really did a great job, big shout out to the whole sales team, finance team, and detailing crew. More
by Joey P
Employees Worked With
Brad Jones, Ali Morsy
September 05, 2020
Pleasure to work with James. Transaction went smoothly. James answered all questions and managed the logistics of getting us the car and out the door. Great personality. James answered all questions and managed the logistics of getting us the car and out the door. Great personality. More
by Jim
Employees Worked With
September 05, 2020
Great customer service , and very informative. Very excited about my purchase today . And would recommend this Toyota dealership along with Mr. Akinola for future buyers . Thankyou excited about my purchase today . And would recommend this Toyota dealership along with Mr. Akinola for future buyers . Thankyou More
by Bobby
Employees Worked With
September 03, 2020
I had a wonderful experience from start to finish at Heritage Toyota Catonsville. Everyone was knowledgeable and friendly. They explained all aspects of not only the process itself but the car. David Da Heritage Toyota Catonsville. Everyone was knowledgeable and friendly. They explained all aspects of not only the process itself but the car. David Day was phenomenal!! He was personable and extremely helpful during every part the process. I highly recommend their service and had a thorough but quick process. Best experience I ever had buying a car. And on top of it my RAV 4 hybrid is breathtaking!! But your car from David! More
by aku0627a
September 02, 2020
I have to give a special shout out to David Day. I came in yesterday to purchase a car and I had 0 knowledge. David really had his work cut out for him.. I've never bought a car completely on my own and I in yesterday to purchase a car and I had 0 knowledge. David really had his work cut out for him.. I've never bought a car completely on my own and I felt way over my head. David is so friendly and really put me at ease. I thought I was going to buy pre-owned but I drove off in a 2020 Rav 4 and I couldn't be happier! More
by cmscheidegger
Employees Worked With
September 02, 2020
My experience with their Service Department has always been great. I never have to worry about quality because i know i'm getting it from them. Robin Yokum particularly has been very helpful with my car w been great. I never have to worry about quality because i know i'm getting it from them. Robin Yokum particularly has been very helpful with my car whenever i need something looked at or fixed. She makes sure i know exactly what the problem is, how to fix it, and how to keep it in good shape. Would recommend to anyone who wants a their vehicle worked on my knowledgable people who are very good at what they do, while being treated with respect More
by mkscottmcp
Employees Worked With
Robin Yokum
August 31, 2020
Ali was fantastic to work with. He listened to exactly what we were looking for and delivered even better than expected. He was not pushy at all and treated both my husband and I with the utmost respect. what we were looking for and delivered even better than expected. He was not pushy at all and treated both my husband and I with the utmost respect. It was our best car buying experience yet. We love our new Highlander! Everyone we interacted with at Heritage Toyota was super to work with, and Ali was the best! We highly recommend him and Heritage Toyota Catonsville, and we will be returning with our daughter when she is ready to buy her first car. Thank you Ali! - Julie and Bill More
by Julie
Employees Worked With
Ali Morsy
