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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,537 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,537 reviews

October 04, 2020

I came in with an interest in a brand new car! Austin and Abu were very helpful and courteous with my purchase! They were fast ,friendly and very respectful! They both exceeded my expectations, during my vis More

by ncotten1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abu Savage
Oct 07, 2020 -

Heritage Toyota Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new car! We want all our guests to feel this way when leaving our dealership! Take care!

October 04, 2020

James is very exceptional he’s intelligent kind and patient. He goes above and beyond the call of duty to make the customer feel comfortable throughout the buying process. I will highly recommend him t More

by philiptballah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Boston
Oct 07, 2020 -

Heritage Toyota Catonsville responded

Hello, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

September 29, 2020

Ali Morsy is terrific to work with. He helped me work through my trade in and purchase and got me a great deal. Will definitely go back to this dealership and will definitely request to work with him wh More

by Pamalacm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Sep 30, 2020 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

September 27, 2020

The car was prepped and ready for a test drive when we arrived. Then we got down to the paperwork. Then we went to finance. Both James and Khalid were friendly and knowledgeable. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Hassouneh
Sep 28, 2020 -

Heritage Toyota Catonsville responded

Ray, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2020

I had a great experience purchasing my 2020 TRD Pro 4Runner! All the Heritage staff that helped were very attentive and polite. They took the time to explain to me all of the electronics and an overvie More

by racquelmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rhee, Dean Ciccarelli
Sep 28, 2020 -

Heritage Toyota Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 25, 2020

Always a pleasure to see and work with James and the team. Thank you all for your help. The finance department worked a miracle for me. Thanks More

by gngloverjr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Heritage Toyota Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

September 22, 2020

James was fantastic and so helpful. He was very focused on the situation and keeps his word on what you want. Just awesome and pleased. More

by Bhbarnett25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Heritage Toyota Catonsville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2020

Ryan Diggs really went the extra mile with me. He ensured that the vehicle that I was interested in was secured. Ryan was extremely helpful and even though he is relatively new, I can foresee that he will be More

by Chris
Recommend Dealer
Yes
Employees Worked With
Khalid Hassouneh, Dan Matysek, Jovan Severin, Ryan Diggs, Dean Ciccarelli
Sep 24, 2020 -

Heritage Toyota Catonsville responded

Chris, thank you again for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

September 21, 2020

OMG James is the man to make you laugh. He gets the job done and before you leave he makes sure you are happy! Thanks! More

by Jeanetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Heritage Toyota Catonsville responded

Jeanetta, we are very happy to have provided you with such a positive experience! We want all our guests to feel this way when leaving our dealership! We hope to be of service to you again in the future. Take care!

September 20, 2020

All I can say is thank you, thank you, thank you. Very pleased, and good customer service. He should chosen as Employee of the Year More

by sriddick354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Heritage Toyota Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Thank you so much for choosing Heritage Toyota Catonsville as your first choice for service! Take care!

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