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Heritage Toyota Catonsville
Baltimore, MD
1,542 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,542 reviews
November 24, 2020
James was awesome. Very attentive and honest!!! I’m going to recommend James to one of my friends. Hopefully, next year I’ll be back to buy the highlander🤞🏾 going to recommend James to one of my friends. Hopefully, next year I’ll be back to buy the highlander🤞🏾 More
by chyrellross
Employees Worked With
November 23, 2020
I was not to sure about Heritage but then I meet Alexis and that changed everything his patience kindness and understanding made me feel secure and comfortable about buying a car I love the fact that he w and that changed everything his patience kindness and understanding made me feel secure and comfortable about buying a car I love the fact that he was not too forceful, he listen and paid attention to my needs, I would recommend him to all my friends and family he is a super great asset to your company. More
by smcphun m
Employees Worked With
Andrew Bowns
November 23, 2020
Vickey was great! I was definitely pleased with my purchase from her and I highly recommend her and will buy from her again when I’m in the market next! purchase from her and I highly recommend her and will buy from her again when I’m in the market next! More
by YodaGuy73
Employees Worked With
Vickey Branscome
November 23, 2020
Nice experience. This was the fourth Toyota vehicle I purchased at this dealership over the last 12 years. It was also the e 3rd one I purchased using David Day as my salesman. purchased at this dealership over the last 12 years. It was also the e 3rd one I purchased using David Day as my salesman. More
by keithdad1
Employees Worked With
November 23, 2020
Outstanding experience with James!!! He was very pleasant and easy to work with. Absolutely made the buying experience pleasurable. Would recommend seeing him for your next purchase. and easy to work with. Absolutely made the buying experience pleasurable. Would recommend seeing him for your next purchase. More
by Bshaffer
November 21, 2020
My experience was PERFECT! I am extremely excited to be driving off the lot same day with my new baby. James was very professional and funny , making this process so much easier ! driving off the lot same day with my new baby. James was very professional and funny , making this process so much easier ! More
by Kira Almateen
Employees Worked With
November 20, 2020
Best and fast service. Made us fully comfortable and Made everything so easy going for us. James is the best person to relay on.I will truly recommend others regarding his service. Happy Customer!! everything so easy going for us. James is the best person to relay on.I will truly recommend others regarding his service. Happy Customer!! More
by Khushi Raval
Employees Worked With
November 20, 2020
Nautica Evans was incredible helpful and patient. She helped me with the pricing of my replacement mirror and answered all of my questions. She wasn't my assigned service representative, but she saw me w helped me with the pricing of my replacement mirror and answered all of my questions. She wasn't my assigned service representative, but she saw me waiting for help and didn't hesitate to ask if I had been helped yet! More
by sah
Employees Worked With
Nautica Evans
November 19, 2020
Working with James was a pleasant experience. His patience with me and also making sure I find the right vehicle was impeccable. Thank you James patience with me and also making sure I find the right vehicle was impeccable. Thank you James More
by Keshaababio
Employees Worked With
November 18, 2020
Alexis was attentive and helpful from start to finish. I was in the unusual position of buying the car from out of state...in fact, I travelled 5 hours to get to this dealership. They didn’t disappoint, an was in the unusual position of buying the car from out of state...in fact, I travelled 5 hours to get to this dealership. They didn’t disappoint, and Alexis was fantastic. More
by Jstanback
Employees Worked With
Alexis Gutierrez, Abu Savage
