Heritage Toyota Catonsville

Awesome guy to do business with! Treats customers like his family members. Went out of his way to find my wife and I the model we are looking to purchase. his family members. Went out of his way to find my wife and I the model we are looking to purchase. More

JEMES IS THE BEST SALES PERSON. I recommen HIM TO EVERYONE IN THE MARKET FOR A NEW OR PREOWNED VEHICLE. HE MAKES THE PROCESS EASY EVERYONE IN THE MARKET FOR A NEW OR PREOWNED VEHICLE. HE MAKES THE PROCESS EASY More

They treated me with respect :) gave me more money for my trade. One heck of an interest rate. Can’t thank Lamont Matthews and Khalid enough for everything they’ve done!!!! trade. One heck of an interest rate. Can’t thank Lamont Matthews and Khalid enough for everything they’ve done!!!! More

I was going to buy car but this guy Chris was rude and disrespectful. I was interested in buying a Camry but was thinking about buying Avalon. I was trying to discuss with family but he told me it useless disrespectful. I was interested in buying a Camry but was thinking about buying Avalon. I was trying to discuss with family but he told me it useless to discuss with family and call me dumb and poor. I would never buy a car from here ever would not recommend. More

Alexis was awesome! He kept us comfortable and answered every question that came up while simultaneously putting out a fire with another client. He was incredibly personable, knowledgeable, and kind, and a every question that came up while simultaneously putting out a fire with another client. He was incredibly personable, knowledgeable, and kind, and at no point in our five-hour marathon transaction did we feel rushed or stalled. Most importantly, my husband was able to trade in for his dream car with a monthly payment he's comfortable with. The dealership was clean and staff were courteous despite us being there until 11pm, and me being stuck on hold with our insurance for an obnoxiously long time. Alexis is a star salesman, but above that, a very good dude. Give the guy a bonus! More

When I say that Mr James was awesome...he was indeed the best, Mr. James help me walk away with a brand new 2021 car that should I say I love very much thanks a million if you looking around for a car make best, Mr. James help me walk away with a brand new 2021 car that should I say I love very much thanks a million if you looking around for a car make sure u check out mr James and his team I can bet you will be very happy! More

I submitted an internet inquiry about a special edition Sienna and Fatima called me within minutes and answered all my questions and got me squared away. I found her to be informative and pleasant, and she Sienna and Fatima called me within minutes and answered all my questions and got me squared away. I found her to be informative and pleasant, and she was not pushy in any way. I look forward to working with her to complete the sale later this year. Refreshing experience. More

Mr Parnell was wonderful. His knowledge, patience and kindness was outstanding. Choosing a car can be an intimidating venture but Mr Parnell was able to answer all my questions that made the experience kindness was outstanding. Choosing a car can be an intimidating venture but Mr Parnell was able to answer all my questions that made the experience very pleasant. Thank you, Mr Parnell. More

Had the best experience at Heritage. Calvin Parnell was a very knowledgeable and patient salesman. He’s very personable and took the time to answer all my questions and find the car that was right for me. a very knowledgeable and patient salesman. He’s very personable and took the time to answer all my questions and find the car that was right for me. And I got a great deal. I would definitely go back for future purchases. More

We struggled a bit at the beginning and trying to sort out who we were talking to BUT then Alexis took over and he was amazing. He was quick to reply on everything and made a stressful situation such a gr out who we were talking to BUT then Alexis took over and he was amazing. He was quick to reply on everything and made a stressful situation such a great experience. We came over from Washington state so it was really nice to have everything done virtually and just show up and pick up the car. Would highly recommend Alexis a million times! More