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Heritage Toyota Catonsville
Baltimore, MD
1,565 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,565 reviews
December 10, 2024
He is very helpful to buy a car and he is such good person. Thanks for the help James person. Thanks for the help James More
by ksvishnu1993
Employees Worked With
December 10, 2024
Completely dissatisfied with Monir Chowdhury, If you must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee an extremely poor experiance. Your sale only matters not your satisfaction as he will try and lead you to believe. Once you are out the door you are non-existent. Hopefully this will help someone before they make the same mistake. More
by tomd9
December 10, 2024
I have written about my experiance with the sales person Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his wor Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his work. The purchase of my vehicle was to include the ev charger that came with the vehicle. It was included within my purchase documents. I only recieved part of the charger not all that was to come with it for charging, which left me without a way to charge properly. As with his sales associate they would promise to get back to you but never did and would not return calls. I would highly suggest that you find another person to deal with who is more professional. Unfotunately I will have to file a complaint with the attorney generals office and better business bureau as there is no communication once you are out the door. Please beware and I would suggest any other dealership so as not to go through the pains if you have any minor issue, as it WILL be ingnored. More
by tomd9
December 07, 2024
James was a pleasure to work with over the last few days. He helped with pricing and getting something that worked for me. Thank you! He helped with pricing and getting something that worked for me. Thank you! More
by Kmm134
December 07, 2024
The best sales person ever. He Took good care of me. Thank you Mr. James He Took good care of me. Thank you Mr. James More
by Mcord1
Employees Worked With
December 07, 2024
Zach helped me get my 2025 Toyota Camry XSE and made the experience of purchasing a new vehicle enjoyable. Zach is a great listener and genuinely likes people. I would highly recommend working with Zach and experience of purchasing a new vehicle enjoyable. Zach is a great listener and genuinely likes people. I would highly recommend working with Zach and heritage Toyota. More
by Tarndt
Employees Worked With
Zach Hebb
December 06, 2024
Abdullah Kozalbash was my sales person and he was outstanding. He was very friendly and went above and beyond to make sure I was happy and answered all my questions. Queen Hall also did a great job outstanding. He was very friendly and went above and beyond to make sure I was happy and answered all my questions. Queen Hall also did a great job assisting him and Lee in the finance office was very pleasant and easy to work with. More
by Kjkhogan
December 06, 2024
Mr. James and the staff did a great job. They explained everything to me. My questions were answer clearly. Mr . James took his time with me and showed me the things on my new vehicle . I am looking forwar everything to me. My questions were answer clearly. Mr . James took his time with me and showed me the things on my new vehicle . I am looking forward to working with him and this staff on my next vehicle that I will buy. More
by lindafitzgerald04
Employees Worked With
December 04, 2024
Coming in I was very nervous, but Maria was extremely helpful and knowledgeable with a great spirit that makes you feel comfortable. I would definitely buy another car from Maria! A+ service! helpful and knowledgeable with a great spirit that makes you feel comfortable. I would definitely buy another car from Maria! A+ service! More
by Foxibrown5
