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Heritage Toyota Catonsville
Baltimore, MD
1,476 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,476 reviews
February 18, 2021
Alexis is well knowledgeable in his field.Prompt Alexis is well knowledgeable in his field. Prompt response to all the questions. Will definitely look him up, if & when the need arises. (Hope he's t Alexis is well knowledgeable in his field. Prompt response to all the questions. Will definitely look him up, if & when the need arises. (Hope he's there) More
by Dinner
Employees Worked With
Alexis Gutierrez
February 17, 2021
Amazing experience, very quick service. I received excellent service with James at Toyota Catonsville. I will be telling friends and family about this particular location and suggest James in particul excellent service with James at Toyota Catonsville. I will be telling friends and family about this particular location and suggest James in particular. More
by Amirah
Employees Worked With
February 16, 2021
Alexis was very welcoming and enthusiastic the entire time I was with him. He was also very knowledgeable about the particular vehicle I was interested in. I really recommend him as it made car-buying a time I was with him. He was also very knowledgeable about the particular vehicle I was interested in. I really recommend him as it made car-buying a pleasant experience. More
by Robert
Employees Worked With
Alexis Gutierrez
February 15, 2021
Lindsey was great! Not only was she up front with the costs and great with the time it would take to do the work on the car but she kept me informed about how the job was going and gave me constant updat costs and great with the time it would take to do the work on the car but she kept me informed about how the job was going and gave me constant updates on the progress. Additionally, she always came up to me to provide the updates instead of calling me from across the room. Thank you so very much! More
by lightmoocow
Employees Worked With
Lindsey Knight
February 06, 2021
If was very fun working with James Akinola. Despite the fact that the time was longer, Mr Akinola was very patience with my wife and I. He is the best. fact that the time was longer, Mr Akinola was very patience with my wife and I. He is the best. More
by Kheipaw2020
Employees Worked With
February 04, 2021
Mike was very professional and straightforward and overall good to deal with. I was glad to avoid the haggling and other BS that seems to be common on other dealers. Heritage Toyota gave me the best overall good to deal with. I was glad to avoid the haggling and other BS that seems to be common on other dealers. Heritage Toyota gave me the best price from the start without any hidden gotchas and that is how they earned my business. More
by PhillipK11
Employees Worked With
Fatma McArthur, Michael Bay
January 25, 2021
I had the best pleasant experience with Alexis on the purchase of my new Venza. He is very well oriented on the details and always very nice and respectful. purchase of my new Venza. He is very well oriented on the details and always very nice and respectful. More
by J_mojicapr
Employees Worked With
Alexis Gutierrez
January 23, 2021
Alexis was great to work with in trying to get my exact configuration, but the dealership did not have it in stock and the car was not readily available. He was able to work with my budget and was responsi configuration, but the dealership did not have it in stock and the car was not readily available. He was able to work with my budget and was responsive to my requests and gave me a detailed price workup. We were not ultimately able to make a deal because they did not have exact car I wanted. I would recommend working with Alexis if you need a Toyota. More
by John B.
Employees Worked With
Alexis Gutierrez
January 23, 2021
He made buying my first car very memorable. He is the best. Will recommend him to anyone in the market. I will never forget the expery best. Will recommend him to anyone in the market. I will never forget the expery More
by bravonomi
Employees Worked With
January 20, 2021
I could not be happier with my purchase. James went above and beyond to make sure I was beyond satisfied. I will only buy a car from him moving forward! He was so patient and helpful. Not pushy! He was able and beyond to make sure I was beyond satisfied. I will only buy a car from him moving forward! He was so patient and helpful. Not pushy! He was able to get the original finance rate almost cut in a half and fixed everything I asked on the car prior to purchase! More
by Sarah Thomerson
Employees Worked With
