Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great customer services and a great team at heritage Toyota of Catonsville. They really helped me out a lot on getting me in the car I wanted and it was hassle free. Would definitely recommend going her Toyota of Catonsville. They really helped me out a lot on getting me in the car I wanted and it was hassle free. Would definitely recommend going here if you’re looking to purchase a new car. More
Maggie Popham is HANDS DOWN 100% the BEST SERVICE ADVISOR EVER!!! Not only is her Customer Service Impeccable she is knowledgeable and patient with every customer even her team members. She is SUPER ACCOMODA EVER!!! Not only is her Customer Service Impeccable she is knowledgeable and patient with every customer even her team members. She is SUPER ACCOMODATING and really goes the EXTRA MILE for her customers and others. I am not a car savvy woman by any means car language is literally a foreign language to me AND I am VERY loyal to my lifelong mechanic. BUT, Maggie has changed my loyalty, she made it so easy for me to understand everything every step of the way. She provided me with a phone charger when my phone was dying, she went out of her way to help me find the best pricing for my tires and out of her own concern for customer satisfaction diligently helped me to get coverage for my repairs when having me pay out of pocket would've been much less time consuming and more convenient for her she went the extra mile anyway. I have had so many issue with my car since I've purchased it that I seriously considered returning the car or trading it in with a new dealership but having Maggie as a service advisor is so invaluable I'm keeping my car feeling safe knowing that if anything happens I can rely on Maggie!!! If you ever have any service issues make sure you request Maggie, I guarantee you will have the best experience!!! Thanks So Much Maggie you have made a true believer out of this very skeptical Woman that trusts Noone!!! More
The service was quick and excellent. All the employees who worked with me were friendly and cheerful while managing with professional excellence. Service appointments are a perfect experience. who worked with me were friendly and cheerful while managing with professional excellence. Service appointments are a perfect experience. More
I went into Toyota and had the Greatest car financing experience thanks to James and Khalid, the experience was fast smooth and worth every second of my time!! Got the car that I wanted and walked out ex experience thanks to James and Khalid, the experience was fast smooth and worth every second of my time!! Got the car that I wanted and walked out extremely happy!! Customer service at this place is AWESOME 😁😁 More
I was referred to Mr Akinola and he lived up to expectation. He helped me with my first vehicle he listen to all my need and match me to a vehicle thaybi want expectation. He helped me with my first vehicle he listen to all my need and match me to a vehicle thaybi want More
I was referred to this man by my brother. He got it done. I have been to several dealerships withouth any success. Thanks Mr. Akinola for listening and working with me I have been to several dealerships withouth any success. Thanks Mr. Akinola for listening and working with me More
My experience at this dealership was wonderful. The staff were extremely nice. James went above and beyond to get into a vehicle I am satisfied with. Because of my credit I was unable to get the vehi staff were extremely nice. James went above and beyond to get into a vehicle I am satisfied with. Because of my credit I was unable to get the vehicle I went there for and was about to leave. The general manager came in and introduced himself to me. He had my best interest at heart. He talked to me. He and James helped me get into a vehicle that is a little better than the vehicle I went there to finance. I would suggest anyone to go to Heritage Toyota and ask for James Akinola. Oh and I would like to add the general manager is kind of cute 😊 More
Alexis was a great new car sales rep. He got the price I needed to make the deal. He is well mannered, knowledgeable, and does what he says he is going to do. needed to make the deal. He is well mannered, knowledgeable, and does what he says he is going to do. More
James was wonderful to work with. He was patient and made our experience easy and pleasant. We would definitely return to Heritage in the future when searching for a car. our experience easy and pleasant. We would definitely return to Heritage in the future when searching for a car. More
I was looking to buy a new car and when I showed up to the dealership all the models were sold out, I should have called first. Alexis was the first salesman to greet me at the door and was very helpful l the dealership all the models were sold out, I should have called first. Alexis was the first salesman to greet me at the door and was very helpful locating one at another location three hours away, he was willing to drive that day to pick up the vehicle for me, that’s what I call service. Need less to say I did not get the vehicle at the end b/c the other dealership was not willing to give it up, but I would like to acknowledge the willingness of him to drive a total of six hours to make a sale. More