Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Austin was super helpful and friendly, and very patient with our situation! Buying a car was no hassle with Austin, he was very understanding! I definitely recommend Austin to anyone who needs a new car. with our situation! Buying a car was no hassle with Austin, he was very understanding! I definitely recommend Austin to anyone who needs a new car. More
James made this an excellent experience. He is very knowledgeable and helpful. James is very personable and I definitely recommend him and the dealership. Definitely a great experience knowledgeable and helpful. James is very personable and I definitely recommend him and the dealership. Definitely a great experience More
It was very easy to work with James. He was very busy when we arrived, but he did his best to make sure we felt tended to. when we arrived, but he did his best to make sure we felt tended to. More
Alex was very honest, responsive and prompt during the whole process, from the time I emailed his dealership to the time we drove our new vehicle home. He handed and resolved the bumps on the road very pr whole process, from the time I emailed his dealership to the time we drove our new vehicle home. He handed and resolved the bumps on the road very professionally and transparently. I highly recommend working with him. More
I was very lucky to get Akinola as my agent. It was super easy to work with him and get my new Toyota Camry. I would definitely recommend him to my family and friends. easy to work with him and get my new Toyota Camry. I would definitely recommend him to my family and friends. More
He has excellent customer service . Very helpful. So polite. Always ready to help. We have best car buying experience because of him. Keep it up good job. polite. Always ready to help. We have best car buying experience because of him. Keep it up good job. More
Excellent customer service and very knowledgeable. I am beyond grateful for your service Alexis. We will definitely bring more people to you, Thankyou so much for your service. beyond grateful for your service Alexis. We will definitely bring more people to you, Thankyou so much for your service. More
Very satisfied with the salesperson and service provided for the trade in and purchase of my RAV 4 . I would recommend this dealership and Alexis Gutierrez was very responsive as my sales consultant for the trade in and purchase of my RAV 4 . I would recommend this dealership and Alexis Gutierrez was very responsive as my sales consultant More
Alexis made the whole car buying process super easy. There was no up sales for unneeded accessories or services and the whole buying process was as painless as possible. Great salesman to work with! :) There was no up sales for unneeded accessories or services and the whole buying process was as painless as possible. Great salesman to work with! :) More
I want to preface this review by stating that I did NOT purchase a vehicle from Heritage Toyota Catonsville. While shopping around for a new Toyota Tacoma, I came across Heritage Toyota Catonsville. Al purchase a vehicle from Heritage Toyota Catonsville. While shopping around for a new Toyota Tacoma, I came across Heritage Toyota Catonsville. Alexis, from sales, was by far the most customer friendly person I have ever met while going through this process. He was very knowledgeable and accommodating. Due to the low inventory of vehicles, there was not much available options to look at. Alexis worked day and night to try to find the right vehicle for me. He was not pushy nor did he attempt to get me into the next available vehicle. In the 1-2 week process of searching, Alexis was able to find me multiple vehicles that had most of my wants (which right now, with the high level of demand and low level of supply was basically impossible). I can not commend him enough for his professionalism and work ethic. The only reason I did not purchase a car from Alexis and Heritage was that I had already put a deposit down on a Tacoma that checked every single box of mine. With that being said, if the same truck was available through Heritage, I would not hesitate to buy from them — based off of the customer support and service I received. More