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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,500 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,500 reviews

August 08, 2024

Always had somewhat a good experience there but the last time somewhat of a horror story, but it didn’t get worked out More

by Picasobleu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Tsang, Tommy Omar
Aug 31, 2024 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our Assistant Division President, Michael Barnes, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Michael directly at mbarnes@mileone.com or 410.638.5663 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

August 07, 2024

I was referred to Mr. Akinola. He went above and beyond to get me the vehicle I wanted. He treated me with respect and dignity More

by Mohsinali.1478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Heritage Toyota Catonsville responded

Hello, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2024

I recently purchased a car from Heritage Toyota Catonsville, and my experience was outstanding. The staff were not only friendly but also highly knowledgeable, which made the entire process smooth More

by Wally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aweis Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 01, 2024

He is a very helpful person. I was a very big pleasure to meet him. More

by ceseker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Heritage Toyota Catonsville responded

Hi Ceseker, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2024

Calvin is the man he helped me and my wife get her our first new car highly recommend and will be making another purchase from him More

by desmond.8925alers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Heritage Toyota Catonsville responded

Hi, Congratulations on your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 29, 2024

We had purchased an extended warranty for our car. Though this was a very good package and well worth the cost, we changed our minds about it and wanted to cancel. Mike was not the person who ori More

by mrwlsh86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Guardado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2024

Fabulous…. Calvin and Warren were spectacular in their jobs. You are lucky to have them work for heritage. It has been a while since I bought a new car but the More

by stevedeveas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Tsang
Jul 29, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 22, 2024

An exceptional salesperson and individual, very honest and forthcoming. Made my purchasing experience easy and enjoyable. More

by KaladaO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Safe travels!

July 19, 2024

We were very pleased with everyone we encountered. They were friendly and helpful. The sales floor is very clean and well cared for. Though the music is extremely loud. Tyler Day was our sales rep. More

by mrwlsh86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Axel Cuellar-Lopez
Jul 19, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 17, 2024

Just wanted to express my appreciation to everyone at Heritage that made my buying experience so pleasant! Tyler was my salesman and I truly enjoyed working with him! Mohammed, Alexa, and others were als More

by marpel1205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aweis Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Tsang, Edison Van Vlimmeren
Jul 18, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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