Heritage Toyota Catonsville

The dealership made the entire transaction easy. Austin Powers is a knowledgeable salesperson with an easy temperament. In these times of uncertainty and a difficult car market, I made the decision after Powers is a knowledgeable salesperson with an easy temperament. In these times of uncertainty and a difficult car market, I made the decision after visiting several dealerships to trust in Mr. Powers. He worked hard to locate the car I wanted and honored his word throughout the process. From start to finish the process surpassed my expectations. More

Mr. Akinola took great care of me and my sister. He is very attentive and treat me well as a female very attentive and treat me well as a female More

I will never forget my experience with this man. He listened and work with me. I am happy listened and work with me. I am happy More

My husband and I came to this dealership based on their reviews and we were not disappointed. Alexis provided spectacular service. We will definitely be back in the future! reviews and we were not disappointed. Alexis provided spectacular service. We will definitely be back in the future! More

Mr. Khaled the Finance manager welcomed me as soon as I walked in and helped me and introduced me to Mr. Alexis Gutierrez. they were so helpful and did their best for me . walked in and helped me and introduced me to Mr. Alexis Gutierrez. they were so helpful and did their best for me . More

I had a very memorable experience with Mr. Akinola. Ho goes above and beyond to make sure I understand the process of purchasing a vehicle. Despite the fact that it was my first time, he made me look like goes above and beyond to make sure I understand the process of purchasing a vehicle. Despite the fact that it was my first time, he made me look like a professional car buyer. Thanks funny man James Akinola. More

What a wonderful experience! During this crazy time, he was constantly in communication with me on our journey of trying to find a vehicle to our specifications. With inventory so limited, he would constan was constantly in communication with me on our journey of trying to find a vehicle to our specifications. With inventory so limited, he would constantly update me on inventory allocations and eventually got us into what we were mostly looking for. He even was such a key player in providing resolutions to items after the sale was made; even going above and beyond to retrieve some items we left in our trade in vehicle and shipping them to us. Alexis’s customer service is truly unmatched and such a breath of fresh air in the sales world. If you’re in the market for a vehicle, I Highly recommend Alexis! Thank you, sir! More

People here likes to mess with customers credit history. I don't understand why the dealership run credit report to identify your identity even if you are making cash transaction, even you haven't finaliz I don't understand why the dealership run credit report to identify your identity even if you are making cash transaction, even you haven't finalized the deal. When I asked to withdraw/dispute my credit inquiry, they told me "I don't know how to do that". If you don't know how to do that then learn how to do it or directly say I don't want to do it.(Ohh! That would be bad customer service, but telling I don't know how to do that) By talking to credit service, they told me that "the person who runs your credit inquiry can withdraw your inquiry too". More

As a female going to the dealership by myself, I was very scared of how things gonna go, but when I met Mr. Akinola, he treated me with respect and he cares. He has called me more that 6 times since I bought scared of how things gonna go, but when I met Mr. Akinola, he treated me with respect and he cares. He has called me more that 6 times since I bought the vehicle just to make sure I am okay and that I understand how all the features in the vehicle works. He is a gentleman and I know I can count on him for future purchase. More

I will always be back to this dealership just because of James Akinola. He makes me feel so comfortable and he is very funny and accommodating James Akinola. He makes me feel so comfortable and he is very funny and accommodating More