Heritage Toyota Catonsville

The customer service is outstanding. My sales rep James Akinola is outstanding. He went above and beyond to make sure the deal is done. Even when I had anxiety, he sat there with the My sales rep James Akinola is outstanding. He went above and beyond to make sure the deal is done. Even when I had anxiety, he sat there with the finance manager along with me to make sure I was comfortable and made sure everything was ok. More

Very Very good sales person he's funny he has good conversations while everything is taking care of. I would recommend anybody to him. Vert NICE!! Thank you Mr. James Akinola conversations while everything is taking care of. I would recommend anybody to him. Vert NICE!! Thank you Mr. James Akinola More

I really don't know how to describe Mr James he his such an amazing personality helpful and truthful. an amazing personality helpful and truthful. More

Very professional and easy to work. Great service . Updated us about the status and overall great experience Great service . Updated us about the status and overall great experience More

This was the worst dealership experience ever. When I first met with Sam Rhee, he seemed like someone who wanted to help. However, after meeting him the second time, I felt rushed by him to sign a When I first met with Sam Rhee, he seemed like someone who wanted to help. However, after meeting him the second time, I felt rushed by him to sign an offer on a new allocated car. It seemed as if he wanted me to sign the offer quick and leave. The car was scheduled to be made a month later. I contacted Sam several times through email, text, and calls and he straight up ignored me. He never responded to any of my messages or answered any of my calls. He never contacted me when the car was finally made. This is someone who I would never recommend to any of my friends or family. DO NOT do business with him. He may ignore you and never respond to any of your messages even after signing an offer letter on a car being made. More

Great service. Friendly people. Makes the whole experience more pleasant and endurable. Highly recommend this dealership! Friendly people. Makes the whole experience more pleasant and endurable. Highly recommend this dealership! More

Alexis is great and very helpful! He was very attentive and answered all questions we had. We came in not really knowing much about brand new cars, but he informed us on so much! Tot He was very attentive and answered all questions we had. We came in not really knowing much about brand new cars, but he informed us on so much! Totally recommend Alexis! More

I would recommend this dealership to anyone. This is one of the best I've experienced This is one of the best I've experienced More

Alexis was such an amazing help in helping me select a new car! Not only was he a professional but he made me feel comfortable about the process. Would definitely return for my next purchase. new car! Not only was he a professional but he made me feel comfortable about the process. Would definitely return for my next purchase. More

They work with you to make your dreams possible with the car you want. They're flexible and go above and beyond to ensure that you will walk away with exactly what you want. car you want. They're flexible and go above and beyond to ensure that you will walk away with exactly what you want. More