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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,534 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,534 reviews

April 16, 2022

Very Very good sales person he's funny he has good conversations while everything is taking care of. I would recommend anybody to him. Vert NICE!! Thank you Mr. James Akinola More

by Daphne Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Heritage Toyota Catonsville responded

Hi Daphne, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2022

I really don't know how to describe Mr James he his such an amazing personality helpful and truthful. More

by Martins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moiz Amjad
Apr 16, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 10, 2022

This was the worst dealership experience ever. When I first met with Sam Rhee, he seemed like someone who wanted to help. However, after meeting him the second time, I felt rushed by him to sign a More

by Martin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Rhee
Apr 13, 2022 -

Heritage Toyota Catonsville responded

Hi Martin. Thank you for taking the time to review Heritage Toyota Catonsville. We sincerely apologize for any lack of communication that may have occurred with our Sales Department and any resulting inconvenience. This is not our way of doing business at any of our stores, as we take great pride in providing honest, reliable and transparent information to all customers. Our Customer Relations Manager, Alexandra Sanderson, would like to personally apologize for the situation and immediately address your concerns, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Alexandra at alexandra.sanderson@mileone.com or 443.341.8504 to allow us the opportunity to correct our mistakes as soon as possible. Again, thank you for your time and we truly hope to speak with you soon.

April 10, 2022

Very professional and easy to work. Great service . Updated us about the status and overall great experience More

by Ravi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Heritage Toyota Catonsville responded

Hi Ravi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

April 08, 2022

Great service. Friendly people. Makes the whole experience more pleasant and endurable. Highly recommend this dealership! More

by aku0627a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent, Arnulfo Mejia Romero
Apr 11, 2022 -

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2022

Alexis is great and very helpful! He was very attentive and answered all questions we had. We came in not really knowing much about brand new cars, but he informed us on so much! Tot More

by Kaitlyn Smith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Gutierrez
Apr 05, 2022 -

Heritage Toyota Catonsville responded

Hello Kaitlyn, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2022

Alexis was such an amazing help in helping me select a new car! Not only was he a professional but he made me feel comfortable about the process. Would definitely return for my next purchase. More

by ducksducks127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gutierrez
Apr 05, 2022 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 01, 2022

They work with you to make your dreams possible with the car you want. They're flexible and go above and beyond to ensure that you will walk away with exactly what you want. More

by ransalvant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gutierrez
Apr 05, 2022 -

Heritage Toyota Catonsville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 01, 2022

I would recommend this dealership to anyone. This is one of the best I've experienced More

by TL82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Filling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Heritage Toyota Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 31, 2022

Alexis excels at customer service - from listening to our needs, to presenting options, to keeping us informed when our car would arrive. We appreciated his energy and enthusiasm, and would highly recommend More

by Alice_Landis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gutierrez
Apr 03, 2022 -

Heritage Toyota Catonsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Alexis here at Heritage Toyota Catonsville! Thanks again for the recommendation, and have an amazing day!

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