Back

Heritage Toyota Catonsville

Baltimore, MD

4.4
1,556 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6324 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,556 reviews

July 01, 2022

James was so friendly and helpful and made me feel welcomed. He was amazing and I give him 5 stars. More

by theresaperry21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jul 04, 2022 -

theresaperry21 responded

Thank you so much. Will definitely do business here again and recommend others.

June 30, 2022

I loved working with Queen. She was very knowledgeable and friendly. She worked hard to find a car that was in stock and a good fit for me. I highly recommend using Queen for yo More

by DEH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Queen Hall
Jul 01, 2022 -

Heritage Toyota Catonsville responded

Deh, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2022

Mike was detail-oriented and caring as a salesperson. I had to drive a rental car from my apartment to this location to pick up a newly purchased vehicle. He kindly and thoughtfully offered to help me re More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pizzitola
Jun 29, 2022 -

Heritage Toyota Catonsville responded

Hi Charles, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2022

Kris did a great job assisting us with the purchase of our Toyota Tundra. He made the process easy and pleasant without any of the games that you sometimes get when purchasing a vehicle. I recommend cal More

by keconnelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Curry-Davis
Jun 29, 2022 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2022

Found my new truck on Cargurus. Reached out to the dealership see if it was still available before traveling 90 minutes to look at it. Jason went over and above sending video clips More

by mike.pennington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Hassouneh, Jason Wood
Jun 27, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2022

The dealership was extremely nice, clean/modern, and very professional. I would gladly recommend this dealership to anyone. Jason Wood is an amazing salesperson with tons of charisma and personality. He was More

by benzman01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnulfo Mejia Romero, Edward Foster, Jason Wood
Jun 27, 2022 -

Heritage Toyota Catonsville responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 21, 2022

Excellent service here! The whole buying process went smooth and very professional. Heritage Toyota actually listens to what you want. My salesperson was good, but the manag More

by MikeDez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Smith, Arnulfo Mejia Romero
Jun 23, 2022 -

Heritage Toyota Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2022

I'm a young woman who has always gone alone to buy my cars. This is the second car I'm buying from heritage cantonsville and I thoroughly enjoyed every part of the process every time. I felt well taken c More

by jiavanna.medlock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Heritage Toyota Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2022

Very helpful, thank you for being so efficient and understanding what I was looking for! More

by ambreenhaider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mian Farooq
Jun 16, 2022 -

ambreenhaider responded

I will definitely refer to my friends

June 16, 2022

Inquired about a truck over the phone, I didn’t even get to ask about the specific truck I was inquiring about before being cut off. His response was almost like I was an inconvenience to speak with and did More

by Mario_
Recommend Dealer
No
Employees Worked With
Michael Bay
Jun 19, 2022 -

Heritage Toyota Catonsville responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (844) 315-0964 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

Jun 22, 2022 -

Mario_ responded

I appreciate that but it’s too late at this point. After I hung up with him I reached out to another nearby Toyota and purchased the 22 tundra they had available.

...
37
...