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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,476 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,478 reviews

February 04, 2022

Great Salesman! I am 100% satisfied with his professionalism and his approach to dealing with customers. More

by l8n.4bes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Heritage Toyota Catonsville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2022

Mr. Calvin has gone above and beyond in my first time car buying experience. He is frequent in updating us on the process, even with the car crisis we are going through, and with the limited cars they have o More

by Manzor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yousuf Al Qadhi
Feb 05, 2022 -

Heritage Toyota Catonsville responded

Hi Manzor, thank you for your kind review; we are happy to pass along your comments to Calvin here at Heritage Toyota Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2022

I had a great experience, there were a lot of hiccups but they were there every step of the way More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Curry-Davis, Yousuf Al Qadhi, Yasir Muhamed
Feb 03, 2022 -

Heritage Toyota Catonsville responded

Hi Ryan, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

January 29, 2022

Alex was friendly, straight forward, and pleasure to work with. We met in December, was able to lock down a vehicle, and we just got the car today, a month later! We felt like we got a really good deal/price More

by Joanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristan Taylor, Alexis Gutierrez, Khalid Hassouneh
Jan 31, 2022 -

Heritage Toyota Catonsville responded

Joanna, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope to be of service to you again! Take care!

January 29, 2022

George, Khalid and Fatima were exceptional in full filling customers need Iam limited to give them only five stars..!! They deserve more!! I have purchased New 2022 Rav 4 Hybird!! I was looking f More

by Angapparaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Hassouneh
Jan 31, 2022 -

Heritage Toyota Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found George and our team here at Heritage Toyota Catonsville so helpful in the purchase of your new RAV4. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2022

Thank the GM and entire team who was so helpful in the process and made things work out smoothly...!! you guys are simply WOW!! Would recommend to every one!!! More

by Angapparaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMont Matthews
Jan 31, 2022 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a smooth car buying experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

January 29, 2022

My salesman, Queen, worked very hard on my behalf. But after more than 7 phone calls, starting at 9:30 this morning, her sales manager decided to sell the car to someone who came in late this afternoon. I More

by KL
Recommend Dealer
No
Employees Worked With
Ron Filling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Queen Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaMont Matthews
Feb 04, 2022 -

Heritage Toyota Catonsville responded

Thank you for sharing feedback about your experience with Heritage Toyota Catonsville. We are glad to hear you had a positive experience with our Sales Associate, Queen; however, we sincerely apologize for the issues you experienced in regards to the vehicle you were interested in. We greatly appreciate you taking the time to speak with our Sales Manager, Dustin Smith, allowing him to address your concerns and work toward a resolution. As discussed, we will continue to be in contact and help find the perfect vehicle for you. In the meantime, if you have any additional questions or concerns, please contact Dustin directly at dustinasmith@mileone.com or 410.788.8400 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your time and look forward to continue working with you.

January 27, 2022

This is my third vehicle I bought from Mr. Calvin Parnell and this purchase was a breeze. If you’re looking for a Toyota, please go see Mr. Parnell at Heritage Toyota in Catonsville! More

by tbradsher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Heritage Toyota Catonsville responded

Hi Tbradsher, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2022

Top notch Toyota hybrid expert. Very smart and able to convey useful information to experienced and novice car buyers. Sam has teaching experience and it shows to everyone’s benefit. Anyone interested i More

by JonathanFinkelstein
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Rhee
Jan 29, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2022

Calvin Parnell at Heritage Toyota in Catonsville is our go to guy when it comes to our automotive needs. If you have transportation needs go see Mr. Parnell at Heritage Toyota in Catonsville! More

by Babygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hansbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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