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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,543 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,543 reviews

December 21, 2024

Sebastian was very kind and easy to communicate with and he helped me very much. More

by Henry Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Heritage Toyota Catonsville responded

Hi Henry, thank you so much for your feedback! Our team is very happy to hear your kind words and high star rating, and we are available should you require any extra help.

December 21, 2024

This dealership helps its customers, gives you the best rates in the area and very professional service More

by kdorado116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Heritage Toyota Catonsville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

⭐⭐⭐⭐⭐ I had an absolutely fantastic experience at Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above a More

by miguelzelaya559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 18, 2024

Sold original car dealers out from under me which created other problems with the sale. Very upset about this unethical behavior More

by tether211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylla Mbodj
Jan 06, 2025 -

Heritage Toyota Catonsville responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Regional Sales Director, Hussein Farzad at hussein.farzad@mileone.com or 443.269.5663 and we will do our best to make this better.

December 16, 2024

Overall satisfactory experience. However, I think they can improve professionalism and details of explanation of the process and pricing. More

by pedsdoctor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sharafuddin Ahmadi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osama Aghani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Heritage Toyota Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2024

James Akinola is Phenomenal salesman I ever encountered. That’s why I follow James wherever he goes. More

by mgfsgenzola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2024

James very help full ,make so comfortable for me ,thank you so much for James and your team More

by Subashvaderi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 10, 2024

He is very helpful to buy a car and he is such good person. Thanks for the help James More

by ksvishnu1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

December 10, 2024

Completely dissatisfied with Monir Chowdhury, If you must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee More

by tomd9
Recommend Dealer
No
Employees Worked With
Monir Chowdhury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

I have written about my experiance with the sales person Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his wor More

by tomd9
Recommend Dealer
No
Employees Worked With
Monir Chowdhury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Heritage Toyota Catonsville responded

Hi. Thank you for taking the time to review Heritage Toyota Catonsville. Our goal is to meet then exceed your expectations and are disappointed this did not occur. Our Regional Sales Director, Hussein Farzad, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Hussein directly at hussein.farzad@mileone.com or 443.269.5663 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

Jan 02, 2025 -

tomd9 responded

I have tried to reach out to you based upon the email you wrote. I responded with an email and called the phone number. I left the email with my phone number. (this was a week ago) I will assume as with the others within your originization that you will not respond as well? It is very frustrating to have your orginization say one thing then do another.... Thank you,