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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,502 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,502 reviews

September 23, 2022

Austin is terrific. He. Really helped me on a car lease versus buying one! I am always going back to him’ More

by jamiemcguirk085
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 16, 2022

Friendly, knowledgeable, professional, clean showroom, no pressure, Easy on the eyes!!! Looking forward to doing business! More

by Bettyj6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Heritage Toyota Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 12, 2022

Calvin met us outside, opened the door for us and helped out immediately. He went above & beyond to go get the vehicle from a parenting dealership in the middle of traffic. Super professional, very polite a More

by Beasy247365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Heritage Toyota Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2022

Me Parnell assisted me with my vehicle purchase a few years ago. I am still thrilled and will never purchase from anyone else. I recommend Mr Parnell to everyone interested in a vehicle. He is honest, pr More

by juleamurphy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 03, 2022

Horrible customer service. Steer clear of this dealership when having your vehicle service. All day event. More

by Mark.nubianking.nicholson
Recommend Dealer
No
Employees Worked With
Service Department
Sep 08, 2022 -

Heritage Toyota Catonsville responded

Hi Mark. Thank you for taking the time to review Heritage Toyota Catonsville. Our goal is to meet then exceed your expectations and are disappointed this did not occur. Our Customer Relations Manager, Alexandra Sanderson, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. We work hard to provide all customers with an exceptional experience and would appreciate the opportunity to learn more about your experience and rectify any missteps. At your earliest convenience, please contact Alexandra directly at alexandra.sanderson@mileone.com or 443.341.8504. Again, thank you for your time and we hope to speak with you soon.

September 02, 2022

David Day came highly recommended to me for purchasing a vehicle. I found him to be very knowledgeable in this industry. He took the time to listen to what I was searching for, and then quickly found the be More

by drenner518
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hansbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Heritage Toyota Catonsville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

August 31, 2022

I love working with Robin Yokum. She is a treasure and profoundly customer service oriented. She deserves a raise for how well she handles the pressure when selfish, irate customers More

by Reginaldfwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 25, 2022

Breanna Clifford walked me through the purchase of my 2022 RAV4. It was painless. Breanna was highly professional and most wonderful to work with. She answered all of my questions and guided me through t More

by garvoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Yokum in service ... dealt with her for years and she is the best!, Brad Jones, Breanna Clifford
Aug 28, 2022 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 24, 2022

James was such a personable person to meet and work with, I enjoyed every moment literally! More

by Staciabluelaforest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnulfo Mejia Romero
Aug 27, 2022 -

Heritage Toyota Catonsville responded

Hello there! Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 22, 2022

Michael Bay was informative and easy to work with. I would request Michael again for my next Toyota purchase. More

by grmassie
Recommend Dealer
Yes
Employees Worked With
Michael Bay
Aug 25, 2022 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope to be of service to you again! Take care!

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