Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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After a rough start with what we thought was the purchase of a used Vehicle, Mr. Romero stepped in quickly to resolve a very unhappy situation to make it a very happy situation. He truly showed compassion a of a used Vehicle, Mr. Romero stepped in quickly to resolve a very unhappy situation to make it a very happy situation. He truly showed compassion and went to every extreme to fix the issue and made the actual purchase of a brand new vehicle very pleasant. I'm not sure if anyone else would have stepped up like he did. He was extremely nice to work with. More
Excellent service and knowledge! Very friendly and efficient service! Bought a new RAV 4 thanks to his assistance! Very friendly and efficient service! Bought a new RAV 4 thanks to his assistance! More
Pamela Lewis is extraordinarily welcoming and my comfort level went from uneasy with the car buying process to a feeling of instant friendship with this genuinely nice person. She explained the trim levels level went from uneasy with the car buying process to a feeling of instant friendship with this genuinely nice person. She explained the trim levels of the Camry model, and answered all my questions about the pricing between New and Pre-owned and illustrated it with examples of what was currently available at the different levels, at the dealership. I test drove a perfectly nice Pre-owned Camry, which gave a very smooth ride and plenty of power up a steep hill, and then we looked at a new Camry that had just arrived. She also introduced me to her manager, who was very relatable and not at all the high-pressure type that one sometimes encounters in this business. All in all, a great experience. More
Asad was wonderful. Answered all of my questions and worked with me to get the perfect car! Answered all of my questions and worked with me to get the perfect car! More
Had a good experience with Toyota Catonsville, great staff. Waited a little long for my car but it’s ok. Apparently there’s a wait for everything nowadays. Thanks for my new ride! Mike Pizzitola was gre staff. Waited a little long for my car but it’s ok. Apparently there’s a wait for everything nowadays. Thanks for my new ride! Mike Pizzitola was great and the store manager Dustin Smith even came and thanked me for my business! Awesome store! More
I've never bought a used car before, but i found a great Rav4 that was pre-owned and the staff really helped me out. I didn't want to wait for a new Hybrid so I took a chance. Great service, especially from Rav4 that was pre-owned and the staff really helped me out. I didn't want to wait for a new Hybrid so I took a chance. Great service, especially from their store manager Dustin Smith. I've never been here before until now but I will be back and also bringing my sister to buy when she's ready! Thanks again! More
James was amazing! !! Got me approved as a college student and first time buyer! Great work! !! Got me approved as a college student and first time buyer! Great work! More
From the time I walked in the door, the first person I met was Mr. James Akinola. So kind, Professional, I was heard, respected. Mr. Akinola made me feel like I mattered. A lot of other dealers at other p met was Mr. James Akinola. So kind, Professional, I was heard, respected. Mr. Akinola made me feel like I mattered. A lot of other dealers at other places were so rude, because I was a woman. Like they were doing me a favor. Ladies if you want a great car buying experience where your highly valued, stop by Heritage and see Mr. James Akinola. Ladies and Gentlemen if you want great cars, great deals come on by. Tell em Big Momma sent cha!! More
James helped me with my purchase of a 2023 4Runner TRD ORP. Initially, I had put the deposit down while I was stationed in Germany (active duty). He was transparent along the way with updates. After arriv ORP. Initially, I had put the deposit down while I was stationed in Germany (active duty). He was transparent along the way with updates. After arriving back to the U.S., although the vehicle was unable to take delivery (due to logistical matters out of his hands), he quickly found another similar 4Runner for me within 9 hours. Unfortunately, I was on a tight timeline due to me moving to another duty station and needing a vehicle for the move. Shoutout to him and the General Sales Manager Dustin Smith for helping me out such short notice and for taking care of the paperwork and out-of-state registration based on my next duty station. Thank you! More