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Heritage Toyota Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.3
1,502 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,502 reviews

June 03, 2023

I had an excellent experience when purchasing my car. He was friendly, knowledgeable, and provided exceptional customer service throughout the process. I recommend him for a reliable and professional car More

by Kabeerah
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Heritage Toyota Catonsville responded

Hi Kabeerah, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 01, 2023

He takes time to provide detailed information about cars and he is always patient to answer questions. He goes above and beyond in satisfying customers. Great job. 👍 More

by Abimbola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi, thank you for your kind words and this wonderful review! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2023

Calvin was very pleasant and helpful. He made the process easy. I would work with him again. More

by Shauntez
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi Shauntez, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2023

Had to wait several months to get our car. Honestly we were tired of waiting and had reached out to several stores, by far we got the best service from Heritage in Catonsville. Especially from More

by dwickerson01
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Smith
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2023

James was amazing. Gave me a great deal for my trade in . I love my new car and I highly recommend getting your car from him! More

by Shayqueerah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

May 24, 2023

Mr. Calvin Parnell really helped me out selecting my Toyota Corolla. He went out of his way to assist me with all the various tasks associated with buying a new car, especially insurance. More

by vergil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2023

george was amazing help with getting a car. he gave us real advice and i can’t even begin to explain how thankful i am to be his customer More

by dearra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Roberts
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi Dearra, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2023

I am a victim of cancer and am receiving daily treatments, and they couldn’t even fix my flat tire until tomorrow. So I went to Pep Boys and no problem. I won’t buy another Toyota. More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep.
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May 25, 2023 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. We value your business and sincerely hope to continue working with you in the future. Our General Manager, John Kim, would like to further discuss your experience and address your concerns as soon as possible. At your earliest convenience, please contact John directly at johnkim@mileone.com or 443.341.8619 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

May 21, 2023

Awesome Customer Service. Very Very Knowledgeable and precise on the vehicle I needed from Mr. Calvin More

by Sedd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William (Will)
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi Sedd, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

May 19, 2023

Picked up our Camry last week. Very good buying experience! Got more for our trade than we thought. Thanks Dustin, be back soon for the Tacoma I want! More

by jcarverhouse99
Recommend Dealer
Yes
Employees Worked With
Dustin Smith, Magaly Gonzalez
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Jun 05, 2023 -

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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