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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,506 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,506 reviews

October 19, 2024

I totaled my vehicle and was recommended to Mr. Akinola. He was very concerned about my health and not the sales. He is a true professional More

by bntiamoah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2024

Mr. Akinola is the GOAT. He was very patient and attentive. I never felt that I was treated bad just because I am a female More

by Nodao2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2024

I purchased a 2024 Prius Prime in February 2024 and had a recall notice which warned that the rear passenger door could possibly open while the car was in motion. I made an appointment for service and brough More

by Katpower58
Recommend Dealer
No
Employees Worked With
Service
Oct 17, 2024 -

Heritage Toyota Catonsville responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We want to regain your trust and your business. Please reach out to us and we will work with you to resolve this matter to your satisfaction. Service and Parts Director Steve Seely, steven.seely@mileone.com 443.341.8634

October 11, 2024

James is the best. If you are in need of a vehicle please go see him. He took great care of me and my friend. He is highly recommended More

by Stephenkankam1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Oct 15, 2024 -

Stephenkankam1991 responded

James is great he treat customers good I like him

Oct 17, 2024 -

Heritage Toyota Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 07, 2024

When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full pric More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Guardado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Okoh
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Hello, I bought a car couple of weeks ago. The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks, More

by verda
Recommend Dealer
Yes
Employees Worked With
Sebastian Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylla Mbodj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krushang Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aweis Mohammad
October 06, 2024

Mr Calvin Parnell made the process of purchasing a vehicle a pleasant experience. He was knowledgeable and a great communicator! He explained everything so it was understandable. More

by keithbeaty51
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2024

Very straightforward and professional, pleasant experience overall, all of the folks were friendly and helpful. More

by keithbeaty51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeid Rahimipour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Heritage Toyota Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2024

I came on Monday (Sept 30th) to make an extra key (My car is a 2017 Toyota RAV4). Then I went and spoke to Service Advisor Marcos Olivero. He gives me and appointment for Tuesday (Oct 1st) at 11 am. I take More

by Prinith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Olivero
Oct 12, 2024 -

Heritage Toyota Catonsville responded

Hi Prinith, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. We would like an opportunity to make this up to you. If you are willing, please reach out to Service and Parts Director, Steve Seely, steven.seely@mileone.com, 443.341.8634 so we can work towards a resolution.

October 05, 2024

I went there to buy a used car. Krushang was super helpful and he gave me all the clarification I wanted. I would like to thank him and the finance team for a smooth buying experien More

by soumadeepb842
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylla Mbodj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krushang Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!