Heritage Toyota Catonsville

I would like to thank Mr. James for his amazing service. He helped me with retrieving my car from the service area when no one else would help. He saw my frustration with the James for his amazing service. He helped me with retrieving my car from the service area when no one else would help. He saw my frustration with the lack of assistance by all involved and jumped right in. It has taken me a couple of months to write this but he definitely deserves recognition for his excellent customer service, friendly and willingness to help solve a problem that everyone could hear was going on. Thank you again to Mr. James for relieving the stress of the day and just being an all around great man. More

I was referred to Laura Ramirez (Sales Associate) from the first moment I contacted this dealership. My experience with the vehicle financing process was exceptional thanks to Sebastian Mena (F&I Manager) the first moment I contacted this dealership. My experience with the vehicle financing process was exceptional thanks to Sebastian Mena (F&I Manager) finance manager. Once I provided all the necessary documentation they took care of everything within hours. I reside in a different state and they made it very easy to process and took care of everything with regards to registration and license plate. I am very pleased with the staff that helped to make this purchase go easy and smooth. Special thanks to LAURA RAMIREZ (Sales Associate) she took care of me in a professional manner, great costumer service and she was very helpful answering all of my questions and considerations, as well as helping me find the car I needed and most importantly sticked to my budget. I was purchasing the car from out of state and she even took the chance to take and send me a few video clips to show me the car so that I could check it’s condition. The entire process from buying the car took about 5-6 hours which is considerably good taking into consideration that purchasing a car is a tedious and extended paper work process. I hope making business again with this dealership in the future! Thank you! More

I am very pleased with the staff that helped this purchase go easy and smooth. Special thanks to LAURA RAMIREZ (Sales Associate)she took care of me in a professional manner and she was very helpful a purchase go easy and smooth. Special thanks to LAURA RAMIREZ (Sales Associate)she took care of me in a professional manner and she was very helpful answering all of my questions, as well as helping me find the car I needed and most importantly sticked to my budget. I was purchasing the car from out of state and she even took the chance to take a few video clips to show me the car and so that I could check its condition. I hope making business again with this dealership in the future! Thank you! More

I was referred to Mr. Akinola. I was very shocked that there are still few people like him in the car business that’s very honest and straightforward. I wasn’t disappointe Akinola. I was very shocked that there are still few people like him in the car business that’s very honest and straightforward. I wasn’t disappointed and I highly recommend him to anyone in the market. His services is awesome. More

JAY RAQUIDAN from the service center provides excellent customer service with his display of professionalism. I'm a very satisfied customer today. 4/3/25.💪 customer service with his display of professionalism. I'm a very satisfied customer today. 4/3/25.💪 More

Nice vehicle and good customer services. It was a nice experience and we were able to get through the process in a timely manner. Good experience. It was a nice experience and we were able to get through the process in a timely manner. Good experience. More

So friendly, straightforward, and very helpful. He made sure we understood all of the terms and conditions, spoke with us at length about our wants. Helped make sure we got what we wanted. He made sure we understood all of the terms and conditions, spoke with us at length about our wants. Helped make sure we got what we wanted. More

Very unhelpful post sales and very wrong attitude towards the customer. He lacks the basic skills to drive sales. Will never recommend monir. the customer. He lacks the basic skills to drive sales. Will never recommend monir. More

The staff is just amazing. Always a friendly environment, with everyone putting on smiling face Always a friendly environment, with everyone putting on smiling face More

Very experienced sales consultant who also happens to be a mentor to me. Best in the game a mentor to me. Best in the game More