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Heritage Toyota Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.3
1,502 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,502 reviews

December 11, 2023

What a guy to deal with. He didn’t take advantage of me. As a female, I was very scared of going to the dealership by myself. He proved me wrong. James Akinola is amazing More

by Titimts2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Safe travels!

December 10, 2023

"Exceptional experience with our car salesman! His honesty and transparency were refreshing. Always available to address our concerns, making the entire buying process smooth and enjoyable. Highly More

by Beth O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation and have an amazing day!

December 09, 2023

Michael was my salesman and he was excellent. This. Was my first ever visit to Heritage and came out with a new truck. More

by goblueusaf2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torres in Sales and Omar in management and Crystal in Finance. , Greg Romain
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Dec 12, 2023 -

Heritage Toyota Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2023

Monir helped to get my dream vehicle. I recommend him to make sure excellent service. More

by ismailjobiullah04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monir Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Heritage Toyota Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

December 06, 2023

James is the best. If you need a vehicle, please go ask for James Akinola More

by Janni
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Heritage Toyota Catonsville responded

Hello Janni, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2023

This is my 4th vehicle from Mr. Akinola. He is the best. Always take good care of me. More

by singh8419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Heritage Toyota Catonsville responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, thank you and we hope to see you again!

November 21, 2023

Trey knows his business. If I get another car it will be from him only. Thanks for a wonderful experience More

by bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Lewis
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Nov 21, 2023 -

bonnie responded

Trey is fantastic.

Dec 01, 2023 -

Heritage Toyota Catonsville responded

Hi Bonnie, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Our team is available should you require any extra help.

November 17, 2023

James helped me get a new Truck in a timely manner. Also very personable. Thanks James! More

by KBARG
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Our team is available should you require any extra help.

November 16, 2023

I bought a used car in July they did not give me all the copies. Also the first aid kit was missing text the salesperson, then the sales manager with no response. The manager changed and after I complaint t More

by arzoonei
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Asad Khan, David Mejia
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Dec 02, 2023 -

Heritage Toyota Catonsville responded

Thank you for sharing feedback about your experience at Heritage Toyota Catonsville. Our goal is to meet then exceed the expectations of all customers and sincerely apologize as if appears this did not occur. We greatly appreciate you taking the time to speak with our Store Manager, Jared Herbert, allowing us to work with you toward a resolution that makes you happy. As discussed, if you have any additional questions or concerns, please contact Jared directly at jaredherbert@mileone.com or 443.341.8623 so we can ensure that your next visit is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to continue working with you in the future.

Dec 02, 2023 -

arzoonei responded

Thanks for response. I hope with new manager after sale care will greatly improve..

November 15, 2023

Ron Filling and Robin Yokum provide professional, honest, exceptional service. They provide top notch customer service and are the reason I purchase and service my vehicles here. More

by juleamurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Yokum
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