Back

Heritage Toyota Catonsville

Baltimore, MD

4.6
1,693 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6324 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,693 reviews

April 27, 2016

David Day - Trustworthy, Professional, David Day is wonderful! He listens to what you are looking for and matches you to the best car for you. I was not only able to get a good deal on the More

by Laura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that David Day lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 27, 2016

Thank You! Thank you David Day for getting us a great deal on a new Highlander! It was a great deal and is a great truck! Dave is very trustworthy and deliver More

by TL092814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Good morning. Russel Toyota Scion is delighted to hear that your car buying experience was a memorable one! We are also pleased that David Day was able to assist you with your new Highlander purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

April 26, 2016

David Day, Russell Toyota David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the bes More

by Joseph DiBlasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response Joseph. We appreciate your feedback and will be sure to share your encouraging thoughts with David Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 26, 2016

Amazing customer service David Day was wonderful. Not only did we trade 1 car but 2 and he made sure we got everything we needed. The process was painless. We could not be hap More

by Craz84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that David Day lead you to your new Corolla and Sienna, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 26, 2016

Great Salesperson David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and wil More

by April Showers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

David Day - he is the man! My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no suc More

by jfomalley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin and Missy in Service, Donna Mosley
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Good morning, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

3 Sienna's I purchased all 3 of my Sienna's from Brad Jones at Russell Toyota and I always had a good experience .When I Think about a car I only consider Brad More

by Prissy
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Brad Jones and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 26, 2016

Brad Jones has my loyalty. Brad Jones is the best. I bought several cars from Brad in the past. Brad always acted in a professional and courteous manner and answered all of my More

by go birds
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Brad Jones and the team! Thank you again for your review.

April 26, 2016

Only dealership i will ever buy from After raoming many lots and speaking with 15 different salesmen, I stumbled across Russel Toyota on rt 40. As soon as I stepped one foot in the dealsh More

by Shawn Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Sterry
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response Shawn. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that David Day lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in the see us at Russel Toyota Scion. Thank you again Shawn and have a great day!

April 26, 2016

absolute best I have been buying cars at this dealership since 1971 and have the highest praises for Dave Day. Dave is always friendly, professional, and, more impo More

by sfrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Dave Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

...
136
...