Heritage Toyota Catonsville

Best Car Purchase Experience - It was even fun! We purchased a new Toyota RAV 4 from Charles Wicks, Mile One Automotive/Russel Toyota in Catonsville, MD. Charles was wonderful! He listened well, ask We purchased a new Toyota RAV 4 from Charles Wicks, Mile One Automotive/Russel Toyota in Catonsville, MD. Charles was wonderful! He listened well, asked questions to clarify our needs and wants in a car. He was very personable and professional and never arrogant or pushy. He had a abundance of patience with us and was intuitive to our concerns. He offered smart solutions. We made decision we are very happy with and we are appreciative of his efforts to get us were we needed to be on monthly price. He made our experience go smoothly and followed through on every detail. Well done Charles. Thanks so much! We will always endorse you to our friends and family! Maybe we will be back for a 4 WD Sienna Minivan sometime in the next few years. You have my permission to use my testimonial in your marketing (and online). Colleen Smith, Columbia, MD More

Great Service David Day was AWESOME!!!! This was my first time buying a Toyota and he made the whole experience easy and I am recommending everyone I know! David Day was AWESOME!!!! This was my first time buying a Toyota and he made the whole experience easy and I am recommending everyone I know! More

Long Time Customer I bought my first Toyota pick up in 1979 from Russel and have come back and bought other vehicles over the years. Russel has always been our Go-To De I bought my first Toyota pick up in 1979 from Russel and have come back and bought other vehicles over the years. Russel has always been our Go-To Dealer. Dave Day makes it easy to be a customer. More

GREAT SERVICE! I took my vehicle to Russel Toyota not to long ago. I was greeted by a gentleman promptly and professionally. From there Brandon Chestnutt (my service I took my vehicle to Russel Toyota not to long ago. I was greeted by a gentleman promptly and professionally. From there Brandon Chestnutt (my service advisor ), took GREAT care of me! More

James is the man I received the best service ever from mr. Akinola. I would highly recommend him to everyone. He is a wonderful salesman. Again he is the greatest. I received the best service ever from mr. Akinola. I would highly recommend him to everyone. He is a wonderful salesman. Again he is the greatest. More

Amazing James Akinola I was referred to Mr. Akinola by my coworker. Right from the time I spoke to him over the phone, till the whole deal was done, Mr. Akinola and his cre I was referred to Mr. Akinola by my coworker. Right from the time I spoke to him over the phone, till the whole deal was done, Mr. Akinola and his crew at Russel Toyota were very honest with me. As a female, I was never taken advantage of. They informed me of the steps and worked with the bank to make sure I got approved. I will surely do business with Mr. Akinola again. He is a great guy. More

Sold....4X's over I have purchased 4 vehicles from Russel mainly due to David Day. He's straight forward and understands what it takes to make a buyer happy. I have con I have purchased 4 vehicles from Russel mainly due to David Day. He's straight forward and understands what it takes to make a buyer happy. I have confidence that Dave will look out for me before, during, and after the deal is made. More

Great experience We saw a vehicle online. Called Lisa Shannon. By the time we drove to the dealership, she had the car prepped for our inspection and our paperwork r We saw a vehicle online. Called Lisa Shannon. By the time we drove to the dealership, she had the car prepped for our inspection and our paperwork ready. It was a pleasant, stress free experience, More

I walked away with a new car I have had the most horrific experiences trying to purchase a car until I walked in Russel Toyota I was greeted by Mr James Akinola he was very profes I have had the most horrific experiences trying to purchase a car until I walked in Russel Toyota I was greeted by Mr James Akinola he was very professional very attentive he explain everything thing step by step he kept his promise he said we will get it done I was a nervous wreck but he kept me calm I felt like I've known him for years so if your looking to purchase a new car.. just for you James Akinola is your guy I'm forever greatful I HAVE A NEW CAR JAMES AKINOLA IS AWESOME More