Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Toyota Catonsville
Baltimore, MD
1,676 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,676 reviews
May 17, 2016
Outstanding Customer Service On May 17, 2016, I had service done on my automobile at Russel Toyota Scion and Mr. Jordan Bogle. Assistant Service Manager was very attentive and pro On May 17, 2016, I had service done on my automobile at Russel Toyota Scion and Mr. Jordan Bogle. Assistant Service Manager was very attentive and provided outstanding customer service. I highly recommend their service department. More
by Murphy2010
Employees Worked With
Mr. Jordan Bogle, Assistant Service Manager.
May 16, 2016
I was very impressed with this dealorship. This is the first brand new car that I've ever purchased and I was anxious about the whole process. Calvin was excellent walking me through the proces This is the first brand new car that I've ever purchased and I was anxious about the whole process. Calvin was excellent walking me through the process and took care of everything. He was so professional and wonderful to work with! It was so painless. Would highly recommend this dealership to anyone looking for a vehicle More
by Mel's Review
Employees Worked With
May 07, 2016
Got me in and out! James worked his magic again! First time in 2010, and now again in 2016. Honest and to the point without being condescending. I will definitely recomm James worked his magic again! First time in 2010, and now again in 2016. Honest and to the point without being condescending. I will definitely recommend this dealership! More
by G.carter
May 05, 2016
Very good I just want to let everybody know that if you want to buy a car ask for Tyler Day he is a young men but with a wonderful customer service skills I just want to let everybody know that if you want to buy a car ask for Tyler Day he is a young men but with a wonderful customer service skills More
by Tony504
April 30, 2016
Outstanding Salesperson James is extremely knowledgeable while upfront and honest. He goes above and beyond to get you in the cat of your dreams. I have not found any sales James is extremely knowledgeable while upfront and honest. He goes above and beyond to get you in the cat of your dreams. I have not found any salesman who is more professional as he. He is truly the best. It gets no better than James. I will be a repeat customer More
by Caramel Virgo
Employees Worked With
April 29, 2016
Thanks James Akinola Got my highlander from James Akinola after visiting several dealerships. His services was way above par compare to other places I visited. Thanks for Got my highlander from James Akinola after visiting several dealerships. His services was way above par compare to other places I visited. Thanks for listening to me James. It makes a lot of difference. Will surely come back to do more business with you. More
by Jujuj
Employees Worked With
April 29, 2016
Great service I had been coming to Russell for 10 years always treated special and i appreciate that. Tyler day is just a great sales person who cares about my need I had been coming to Russell for 10 years always treated special and i appreciate that. Tyler day is just a great sales person who cares about my needs and do his best in pleasing me. More
by Twin
April 29, 2016
Dave DAY My family and I as well as our company have bought over 20 Cars from Dave DAY HE IS THE BEST OF THE BEST TO WORK WITH AND TREATS OUT FAMILY LIKE ITS H My family and I as well as our company have bought over 20 Cars from Dave DAY HE IS THE BEST OF THE BEST TO WORK WITH AND TREATS OUT FAMILY LIKE ITS HIS OWN More
by s.casey
April 29, 2016
Excellent Sales Associate and Customer Service I have purchased / and or leased 4 cars from David Day. He is an excellent saleas associate and knows how to respond to have s clients with service an I have purchased / and or leased 4 cars from David Day. He is an excellent saleas associate and knows how to respond to have s clients with service and accountability. More
by Mj
Employees Worked With
April 29, 2016
The best car salesman ever David Day! Dave is the best salesman I have ever dealt with. Our family has bought or leased 8 Toyotas from Dave and Russell Toyota. Our experience not just fro Dave is the best salesman I have ever dealt with. Our family has bought or leased 8 Toyotas from Dave and Russell Toyota. Our experience not just from Dave but from everyone @ Russell Toyota has been amazing. When you buy a vehicle here they really treat you like family and not just a customer. We have purchased Toyota vehicles ranging from a mini van, 4 Runner, Tundra and finally the best fuel economy vehicle Prius. More
by Chris
Employees Worked With
