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Heritage Toyota Catonsville

Baltimore, MD

4.5
1,646 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,646 reviews

April 26, 2016

Great Salesperson David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and wil More

by April Showers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

David Day - he is the man! My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no suc More

by jfomalley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin and Missy in Service, Donna Mosley
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Good morning, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

David Day, Russell Toyota David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the bes More

by Joseph DiBlasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response Joseph. We appreciate your feedback and will be sure to share your encouraging thoughts with David Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 26, 2016

Excellent Experience with Dave Day Dave Day is the reason I have been dealing with Russel Toyota over the past 20 yrs. Although my last car was purchased in 2008, Dave Day treats me the More

by KPDunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dave Day and the team! Thank you again for your review.

April 26, 2016

absolute best I have been buying cars at this dealership since 1971 and have the highest praises for Dave Day. Dave is always friendly, professional, and, more impo More

by sfrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Dave Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

April 26, 2016

David Day is Russell Toyota to my family Every Car we have bought since 2005 has been from David. He is the reason we buy from Russell. Took great care of us since we first walked in to the More

by Ted1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Day
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

A breath of fresh air After having the most terrible experience trying to buy a car, I found Russel Toyota. I walk in and there were nothing but smiling faces and helpful e More

by ckaye8352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tyler Day lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 26, 2016

Amazing Experience I had an amazing experience with Mr. James Akinola at Russel Toyota. As a female who has been to 3 different dealerships, Mr. Akinola is an exception. More

by Fitsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with James Akinola and the team! Thank you again for your review.

April 25, 2016

Nothing but Toyota I have bought cars from Russel for over 10 years. We became Toyota people from dealing with Russel. Dave Day has always been there when we needed a More

by Fan of Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review us! Russel Toyota Scion strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

April 25, 2016

Excellent Service Excellent buying experience with David Day, first class personal service. He was very helpful and informative. We are very happy with our (truck) pu More

by shandylyn224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Heritage Toyota Catonsville responded

Good morning. Russel Toyota Scion is delighted to hear that your car buying experience was a memorable one! We are also pleased that David Day was able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

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