Heritage Toyota Catonsville

Best experience Bradley Jones and finance department, made my experience, want to buy Toyota, for any future's need, at the same exact location and with the same peo Bradley Jones and finance department, made my experience, want to buy Toyota, for any future's need, at the same exact location and with the same people. Thanks More

Brad Jones has my loyalty. Brad Jones is the best. I bought several cars from Brad in the past. Brad always acted in a professional and courteous manner and answered all of my Brad Jones is the best. I bought several cars from Brad in the past. Brad always acted in a professional and courteous manner and answered all of my never ending questions. Once again, I am beginning the search for a new vehicle. I will purchase it from Brad. Great salesperson. More

3 Sienna's I purchased all 3 of my Sienna's from Brad Jones at Russell Toyota and I always had a good experience .When I Think about a car I only consider Brad I purchased all 3 of my Sienna's from Brad Jones at Russell Toyota and I always had a good experience .When I Think about a car I only consider Brad Jones More

Amazing Experience I had an amazing experience with Mr. James Akinola at Russel Toyota. As a female who has been to 3 different dealerships, Mr. Akinola is an exception. I had an amazing experience with Mr. James Akinola at Russel Toyota. As a female who has been to 3 different dealerships, Mr. Akinola is an exception. He listened to me and that made me comfortable. Everyone that need a vehicle should go see him. He is amazing. More

Amazing customer service David Day was wonderful. Not only did we trade 1 car but 2 and he made sure we got everything we needed. The process was painless. We could not be hap David Day was wonderful. Not only did we trade 1 car but 2 and he made sure we got everything we needed. The process was painless. We could not be happier with our new Corolla and Sienna. Thanks David ! More

Only dealership i will ever buy from After raoming many lots and speaking with 15 different salesmen, I stumbled across Russel Toyota on rt 40. As soon as I stepped one foot in the dealsh After raoming many lots and speaking with 15 different salesmen, I stumbled across Russel Toyota on rt 40. As soon as I stepped one foot in the dealship, I felt comfortable and at ease. The front desk was extermly helpful and friendly. David Day was first to greet me and after a few minutes of conversation I knew I was in the right place. David helped me find exactly what I was looking for and made sure it was in my budget. Within hours I purchased my first brand new vehicle. He made buying this car one of the easiest experiences of my life. I recommend this location and especially David Day to anyone and everyone I come across that is looking for a car. I'am forever grateful for David and Russel Toyota. Because of the awesome customer service and excellent salesmen, I was able to drive off in a safe and reliable car that was brand spanking new and it wasn't going to break my bank account. Plus thanks to a great service plan Every 5 thousand miles, I get to have the pleasure of dealing with Shane in service. He knows exactly what he is doing and makes sure everything I need is taken care of. More

Great Salesperson David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and wil David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and will continue to refer my family and friends to David. My next car will definitely be a Toyota. I trust Dave, he has ever let me down. More

David Day - he is the man! My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no suc My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no such anxiety - automobiles. Since 1992 when my wife purchased our first "new car", Russel Toyota has been the place to go. Since that time when you add up the cars purchased or leased my my wife, her father, myself, our sons, my brothers and brother-in-law, I believe the total is over 40 cars. Almost all of those deals were done with David Day. He has a well earned reputation of telling you straight out what is the best deal. I am sure he has made plenty of money for the dealership but it was not at the expense of the customer. It was because of his support for the customer. This supper does not end when you drive out; he is there for supper as long as you own the car. My father-in-law liked him so much, he would spend weekly visits with Dave just to gab, and Dave welcomed him. Do your homework and then see Dave; you will not be sorry. More

David Day, Russell Toyota David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the bes David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the best in the business. Joseph J. DiBlasi, Baltimore More

Excellent Experience with Dave Day Dave Day is the reason I have been dealing with Russel Toyota over the past 20 yrs. Although my last car was purchased in 2008, Dave Day treats me the Dave Day is the reason I have been dealing with Russel Toyota over the past 20 yrs. Although my last car was purchased in 2008, Dave Day treats me the same as he did on the original date of purchase. He is a great salesman and after 20 yrs I am happy to call him a friend. Dave Day hands down has great integrity, customer service skills and a wealth of knowledge that make the car buying experience and the upkeep of your car hassle free. More