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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,506 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,506 reviews

January 16, 2024

Heritage is a pleasure to do business and very accommodating. Dealership is clean, comfortable and professional. More

by sticklermichael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Parnell, Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2024

The service center here is absolute trash. My wife has gotten service plans snuck onto her bill for oil changes twice in the last year. This never happens when I go to pay. I went in this even More

by PSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Popham
January 08, 2024

Trey Lewis did a great job! He knows a lot about different cars. He is courteous, respectful and works hard making the buyers experience as pleasant as possible. We decided on More

by ranspun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bedell, Trey Lewis
Jan 09, 2024 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Hard work and dedication of employees of the Toyota dealer. Sylla is a professional agent who referred me to buy Toyota. More

by Sembene2705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylla Mbodj, Warren Tsang
Jan 10, 2024 -

Heritage Toyota Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2024

I usually like to get my car serviced at this dealership since I thought it was reputable with decent people. Until today and I will never service it at this horrible dealership. I called and scheduled an a More

by jiji
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Jan 09, 2024 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our Customer Relations Manager, Alexandra Sanderson, would like to better understand your experience and address your concerns as soon as possible. At your earliest convenience, please contact Alexandra directly at alexandra.sanderson@mileone.com or 443.341.8504 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

January 05, 2024

The dude took good care of me. It was pleasure doing business with Mr. Akinola More

by larbylarby2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Heritage Toyota Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 03, 2024

It took forever but we got the price we wanted. Decent service from salesman and finance. More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sabisch
Mar 09, 2024 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. We work hard to provide all customers with an exceptional experience, and sincerely apologize as it appears this did not occur. Our Director of Operations, Daniel Matysek, would like to better understand the situation and address y our concerns as soon as possible. At your earliest convenience, please contact Daniel directly at dmatysek@mileone.com or 410.818.2218 to allow us the opportunity to rectify any missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

January 01, 2024

James Akinola always delivers. A true professional in all my dealings with him. He comes highly recommended More

by Nsjidinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

January 01, 2024

The team at Heritage Toyota was 5-star. They provided great service from the moment we walked in the door, until we drove off the lot in our new van. More

by Isaac.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Safe travels!

January 01, 2024

A professional in the craft. Never makes me feel out of way. Best car buying experience ever. More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Heritage Toyota Catonsville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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