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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,530 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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September 13, 2015

Have purchased 2 cars here in the last 18 month Worked with Dave Day on both of my transactions at Russell. My family has been purchasing from Mr.Day for a number of years and is the only salesmen w More

by Jford983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Good Afternoon Jford983 , thank you for your encouraging review. Russel Toyota and Scion and our employees strive to provide the most positive and easy car buying experience for our customers. We are extremely pleased that Dave was able to provide you with the with excellent customer service, and continues to grow and strengthen your relationship with Russel Toyota Scion. We will make sure to share your positive words with him and the team. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Jford983, and have a great day!

September 13, 2015

Trustworthy & car salesman might not be the stereotype, but David Day is both. He's helped everyone in my family (4 generations of us so far!) find the right car More

by MaryMI
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

MaryMI, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. Russel Toyota Scion work hard to make sure you are provided with the most positive and memorable experience and will be sure to pass along your kind words to David and the Russel Toyota Scion Team! In the future, please do not hesitate to stop by for a visit should you need any services performed. We would love to see you! Thank you again MaryMI and have a great day.

September 13, 2015

Great service and very helpful This was my first vehicle lease, and it went beyond well. Everything was explained well, I was walked through the process of the lease and everything More

by Bpiteleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Russel Toyota Scion appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Bpiteleski for the highly praised feedback.

September 13, 2015

Bought 3 cars from Dave Day so far My first car was a honda- the buying experience was a nightmare; I shopped all around and went to dozens of dealerships. When it was time for a new c More

by 5thM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Thank you 5thM for your kind feedback. We are very happy to hear about your continued and wonderful experience with Russell Toyota Scion. David and the rest of our team strive to provide the ultimate car buying experience for our customers and our team is happy to hear your experiences have always been top notch. We look forward to continuing our relationship in the years to come! Thanks again 5thM, and have a great day.

September 13, 2015

Excellent My wife, our three adult children and I have been buying or leasing Toyotas and Scions for about 15 years. We get excellent sales service from David More

by Lease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Day
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Good afternoon Lease. Russel Toyota Scion is delighted to hear that your past and present car buying experiences have been memorable! We are also pleased that David has been able to assist you and your family with your car buying needs. Please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review, we look forward to seeing you and your family again. Happy Driving!

September 12, 2015

David day My family has bought 4 of our Toyota's from Dave and he is awesome!! Dave is a big asset to the company.He is the guy to go.Also the service departmen More

by dizzsara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Thank you dizzsara, for you positive feedback. Dave is a extremely valuable asset to our team at Russel Toyota Scion and his customer service ensures our customers receive the best possible service. But without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 12, 2015

I look forward to going to see David Day! I've bought four cars from David Day - and my family and friends have bought about 20! From the very first car I purchased from him about 18 years ag More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Filling
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Thank you Judith, we are delighted to hear about your wonderful history and relationship with Russel Toyota Scion. Our main goal is to provide our customers with a lifetime commitment to quality service. Feedback like this can go a long way, and we will make sure David hears about your wonderful experience and praise. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. Please stop in any time we at Russel Toyota Scion would love to see you. Thanks again for the kind words and encouragement. Drive Happy!

September 12, 2015

I look forward to goging to see David Day! I've bought four cars from David Day - He's also sold over 20 cars to members of my family and friends. Not only does he provide great service, he c More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Hello Judith, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with David and the team! Thank you again for your review.

September 12, 2015

Amazing Dealership I have purchased all but one vehicle here, (i was living out of state for some time) and have never walked away disappointed. I always get the price More

by Spiteleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Day
Sep 14, 2015 -

Heritage Toyota Catonsville responded

Greetings Spiteleski! Thank you for stopping by Russel Toyota Scion. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 12, 2015

Many years of great service For over the past 15 years our family has purchased 6 used or new Toyota's from Dave Day and Russell Toyota. We have been very satisfied with the sal More

by Mark M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2015 -

Heritage Toyota Catonsville responded

Hi Mark M. Russel Toyota Scion would like to sincerely thank you and your family for continuing to purchase and service your vehicles with us over the last 15 years. We strive to provide a memorable experience for all of our customers and we are delighted to hear that Dave and the team have made each of your visits a superior one. If you should need any assistance with a future vehicle purchase and/or service, we would love to work with you again soon. Thank you again Mark M. and we are looking forward to your next visit!

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