Heritage Toyota Catonsville

They are top quality My friend recommended this dealership, and upon her recommendation I called them and made an appointment. It was a well ran establishment and I was tr My friend recommended this dealership, and upon her recommendation I called them and made an appointment. It was a well ran establishment and I was treated with the utmost courtesy and care. They took their time and made the event a relaxing situation and I greatly appreciated their effort in making me feel comfortable. I didn't feel pressured or coaxed, due to the relaxed attitude of James Akinola. Who demonstrated supreme salesmanship and a genuine concern for my satisfaction. I'd recommend James and this establishment highly. More

it was absolutely fabulous and i was a first time buyer My salesman name was Mr. James Akinola and he sat with me and worked with me to pick a car i could afford. And i left a happy first time buyer. He was My salesman name was Mr. James Akinola and he sat with me and worked with me to pick a car i could afford. And i left a happy first time buyer. He was awesome!! More

Extremely welcoming & friendly! Thank you Brad! Found this dealership by researching cars on Edmunds. Was immediately contacted by Brad Jones with an E-quote on a vehicle that we were interested in Found this dealership by researching cars on Edmunds. Was immediately contacted by Brad Jones with an E-quote on a vehicle that we were interested in getting more information on. Brad answered all my questions in a very timely manor. I had to drive a little out of the way to get this car, so I decided to try closer dealerships 1st. 3 other dealers tried to "price match" Brad's offer, however, they were trying to sell us a car with less options and convince me they were giving me the better deal! Well let's just say, it was worth the extra drive! No games, gave us exactly what we wanted at a fair price. He was warm and friendly from the moment we walked in the door, and I felt his joy in celebrating with us the purchase of our son's 1st official new car! He was in on the "surprise" aspect of the car purchase, as our son wasn't aware we were actually there to buy. Brad seemed just as excited as we did when told our son he was driving home in his new car TODAY! Awesome moment! Thank you Brad! More

Friendly and Fast James Akinola and Donna Mosley were the most professional and friendly people I have ever dealt with when purchasing a vehicle. This is my third Toyot James Akinola and Donna Mosley were the most professional and friendly people I have ever dealt with when purchasing a vehicle. This is my third Toyota... More

Great Service David Day was AWESOME!!!! This was my first time buying a Toyota and he made the whole experience easy and I am recommending everyone I know! David Day was AWESOME!!!! This was my first time buying a Toyota and he made the whole experience easy and I am recommending everyone I know! More

Best Car Purchase Experience - It was even fun! We purchased a new Toyota RAV 4 from Charles Wicks, Mile One Automotive/Russel Toyota in Catonsville, MD. Charles was wonderful! He listened well, ask We purchased a new Toyota RAV 4 from Charles Wicks, Mile One Automotive/Russel Toyota in Catonsville, MD. Charles was wonderful! He listened well, asked questions to clarify our needs and wants in a car. He was very personable and professional and never arrogant or pushy. He had a abundance of patience with us and was intuitive to our concerns. He offered smart solutions. We made decision we are very happy with and we are appreciative of his efforts to get us were we needed to be on monthly price. He made our experience go smoothly and followed through on every detail. Well done Charles. Thanks so much! We will always endorse you to our friends and family! Maybe we will be back for a 4 WD Sienna Minivan sometime in the next few years. You have my permission to use my testimonial in your marketing (and online). Colleen Smith, Columbia, MD More

Long Time Customer I bought my first Toyota pick up in 1979 from Russel and have come back and bought other vehicles over the years. Russel has always been our Go-To De I bought my first Toyota pick up in 1979 from Russel and have come back and bought other vehicles over the years. Russel has always been our Go-To Dealer. Dave Day makes it easy to be a customer. More

GREAT SERVICE! I took my vehicle to Russel Toyota not to long ago. I was greeted by a gentleman promptly and professionally. From there Brandon Chestnutt (my service I took my vehicle to Russel Toyota not to long ago. I was greeted by a gentleman promptly and professionally. From there Brandon Chestnutt (my service advisor ), took GREAT care of me! More

Sold....4X's over I have purchased 4 vehicles from Russel mainly due to David Day. He's straight forward and understands what it takes to make a buyer happy. I have con I have purchased 4 vehicles from Russel mainly due to David Day. He's straight forward and understands what it takes to make a buyer happy. I have confidence that Dave will look out for me before, during, and after the deal is made. More