Heritage Toyota Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I look forward to goging to see David Day! I've bought four cars from David Day - He's also sold over 20 cars to members of my family and friends. Not only does he provide great service, he c I've bought four cars from David Day - He's also sold over 20 cars to members of my family and friends. Not only does he provide great service, he cares about his customers. I trust him completely to give me the best car, the best price, and the best experience. He's always available to answer my questions, to assist with problems, and to guide me to get the car that is best for my needs. More
Amazing Dealership I have purchased all but one vehicle here, (i was living out of state for some time) and have never walked away disappointed. I always get the price I have purchased all but one vehicle here, (i was living out of state for some time) and have never walked away disappointed. I always get the price I'm looking for or BETTER!! More
Amazing sales experience I have bought or leased over 10 new vehicles from David Day over the last 12 years. His product knowledge and available inventory selection is the bes I have bought or leased over 10 new vehicles from David Day over the last 12 years. His product knowledge and available inventory selection is the best. The dealership offers all the services and amenities that you expect from a 5 star facility. I would definitely recommend David Day to anyone looking for their next vehicle. More
Great experience! We were referred to David Day and were extremely satisfied with our experience. We were looking to purchase a used 4Runner and he got us a great deal We were referred to David Day and were extremely satisfied with our experience. We were looking to purchase a used 4Runner and he got us a great deal on a well-maintained vehicle. If anyone I know is looking for a new vehicle I will always tell them to go speak with Dave. More
Above and beyond I purchased my first new car from David Day at Russel Toyota over 15 years ago. In the years since, I've purchased two others, my husband has purchas I purchased my first new car from David Day at Russel Toyota over 15 years ago. In the years since, I've purchased two others, my husband has purchased two others, and even relatives from out of town have come here to purchase vehicles from David. He always goes above and beyond what's expected- I've even called him right after a collision and he talked to me and calmed me and found me a new car that same day. Dave Day will always be who I turn to first for any car purchase. More
Easier than buying a new dress I had gone to Russel Toyota knowing exactly what I wanted, but I wasn't sure I wanted to buy yet. From the moment of my first inquiry I was amazed by I had gone to Russel Toyota knowing exactly what I wanted, but I wasn't sure I wanted to buy yet. From the moment of my first inquiry I was amazed by their attention to detail and customer service. Russel Toyota was the only dealer that had the RAV4 in the exact color that I wanted, so my appointment was basically to inquire about prices, I wasn't planning on being there any more than an hour. Tyler Day was knowledgable, honest, straightforward, and totally changed my (negative) opinion of car salesmen. He didn't try to sell me something I didn't want, nor did he take advantage of my inability to negotiate. He answered all my questions, gave me a great price and made the process so simple that I found myself walking out of the dealership 3 hours later with the exact car I wanted and all the paperwork taken care of. I was even able to trade in my old car, which was registered in Connecticut. When I went back 2 weeks later to get my Maryland tags, he took care of that too. I've had more trouble buying a new dress! More
No such thing as customer service at Russel Toyota. I tried for a week to get someone to call or email me back on a used Tundra. When someone finally did (MIchael Johnson-Used car manager) It was via em I tried for a week to get someone to call or email me back on a used Tundra. When someone finally did (MIchael Johnson-Used car manager) It was via email and acted as though he could care less if I purchased a vehicle from them or not. I then was finally able to reach the manager Dave Gruner and the same attitude continued. Glad to see Toyota is doing so well they don't need to keep a loyal customer of 28 years. More
Best first new car ever Dealer did not have what I wanted,put they found it. Sales went to pick it up from a different state. SALE REP WAS VERY GOOD TO ME. EVERYONE WAS VE Dealer did not have what I wanted,put they found it. Sales went to pick it up from a different state. SALE REP WAS VERY GOOD TO ME. EVERYONE WAS VERY GOOD TO ME. If and when a buy another new car I will go there again. More
Satisfaction I bought a used Toyota camry(hybrid) 2007 there and had a problem on it almost two months later. My hybrid system failed; I called, set an appointment I bought a used Toyota camry(hybrid) 2007 there and had a problem on it almost two months later. My hybrid system failed; I called, set an appointment for check up. They told me that my hybrid had to be replaced. Thank God I happened to meet with that representative named Miya, I guess, who took a very good care of me through out the process. She kept me posted until they fixed my car for no charge!!!!!. Now I am happy with my car, and I appreciate the great customer service skills she has. If y'all happen to go there for any problem, I recommend you contact her also, she'll take a very good care of you! Henrisch Ndanga More
Great Experience at Russel I was looking for a new car lease and a good friend of mine recommended Charles Wicks at Russel Toyota. I'm so happy that I took her suggestion, becau I was looking for a new car lease and a good friend of mine recommended Charles Wicks at Russel Toyota. I'm so happy that I took her suggestion, because working with him was a great experience. Charles helped me get into a new Toyota Camry and was there for me every step of the way. He helped make what could be a stressful process very easy. I am very pleased with my new Camry and would work with Charles and Russel Toyota again in the future. More