Heritage Toyota Catonsville

Service The service team at Russel lead by my long-time sales rep, David Day, is top notch. They make it easy to buy or lease a car and to have it serviced The service team at Russel lead by my long-time sales rep, David Day, is top notch. They make it easy to buy or lease a car and to have it serviced More

Easy, No Pressure, Dave Day Buying Experience I have purchased many new cars and usually dislike the experience. Dave Day actually made my new, loaded Camry purchase a pleasant one. He found what I have purchased many new cars and usually dislike the experience. Dave Day actually made my new, loaded Camry purchase a pleasant one. He found what I wanted in about 10 minutes, gave me the car to test drive, obtained a terrific trade-in value, and the monthly payment is exactly what I told him I wanted to pay at the beginning of the process, all of which took about 3 1/2 hours. My son and a nephew also recently purchased new cars from Dave and they got great deals as well. If you are looking for a great car at a great price with an easy, no pressure buying experience, do yourself a favor and see Dave Day. We're glad we did. More

Bought 3 cars from Dave Day so far My first car was a honda- the buying experience was a nightmare; I shopped all around and went to dozens of dealerships. When it was time for a new c My first car was a honda- the buying experience was a nightmare; I shopped all around and went to dozens of dealerships. When it was time for a new car, a friend told me about David Day at Russel Toyota. I was skeptical but I needn't have been. I told him exactly what I wanted and he found it for me- and then gave me the best price and the best service ever. That was 15 years ago. I've always gone back to Dave for all of my car needs since then and bought both used and new vehicles from him. I highly recommend him to anyone I know who is car shopping. More

Excellent My wife, our three adult children and I have been buying or leasing Toyotas and Scions for about 15 years. We get excellent sales service from David My wife, our three adult children and I have been buying or leasing Toyotas and Scions for about 15 years. We get excellent sales service from David Day. We also get very good service on our vehicles. We have very little discussion about the deal because we always get a great price to begin with. The discussion is always about what equipment and features to get on the car More

Have purchased 2 cars here in the last 18 month Worked with Dave Day on both of my transactions at Russell. My family has been purchasing from Mr.Day for a number of years and is the only salesmen w Worked with Dave Day on both of my transactions at Russell. My family has been purchasing from Mr.Day for a number of years and is the only salesmen we will work with and the reason we keep coming back to Russell. In the row of town homes where I live in Columbia 6/10 cars in the row have all come from Russell and were purchased from Dave day More

Trustworthy & car salesman might not be the stereotype, but David Day is both. He's helped everyone in my family (4 generations of us so far!) find the right car & car salesman might not be the stereotype, but David Day is both. He's helped everyone in my family (4 generations of us so far!) find the right car to fit their needs & their budgets. We flew in from South Dakota to pick up the perfect used car for our daughter, and she's still driving it years later. I trust David & I recommend him without hesitation. More

Great service and very helpful This was my first vehicle lease, and it went beyond well. Everything was explained well, I was walked through the process of the lease and everything This was my first vehicle lease, and it went beyond well. Everything was explained well, I was walked through the process of the lease and everything that went with it. I was very satisfied with the service. More

David day My family has bought 4 of our Toyota's from Dave and he is awesome!! Dave is a big asset to the company.He is the guy to go.Also the service departmen My family has bought 4 of our Toyota's from Dave and he is awesome!! Dave is a big asset to the company.He is the guy to go.Also the service department is great and always there to help. More

I look forward to going to see David Day! I've bought four cars from David Day - and my family and friends have bought about 20! From the very first car I purchased from him about 18 years ag I've bought four cars from David Day - and my family and friends have bought about 20! From the very first car I purchased from him about 18 years ago ( a Camry) to my 2013 Prius, I've been more than satisfied with my choices. David is professional, thoughtful, helpful, knowledgeable, and someone I totally trust to help me get the right car and the right price. He also is there when I have a question or a car problem, assists me to get good service, and keeps in touch. He also goes above and beyond what is expected - when my granddaughter (in South Dakota) needed a good used car, he found her one at a great price and her dad flew here to get it, then drove it back. That was about 5 years ago and that car is a favorite in the family, has gone back and forth multiple times to college in Montana, and is in great shape. The bottom line is - we trust David - therefore we trust and recommend Russell! I've also had great experiences and service from Ron Filling, the Service Director. Dave referred me to Ron for a problem and Ron figured it out, contacted me, and stayed in touch. More

Many years of great service For over the past 15 years our family has purchased 6 used or new Toyota's from Dave Day and Russell Toyota. We have been very satisfied with the sal For over the past 15 years our family has purchased 6 used or new Toyota's from Dave Day and Russell Toyota. We have been very satisfied with the sales and service and have had sent many of our friends to Dave and Russell as well. We will be coming back again and Thank You for your friendship and service over all these years and vehicles. More