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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,531 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,531 reviews

April 26, 2016

Best experience Bradley Jones and finance department, made my experience, want to buy Toyota, for any future's need, at the same exact location and with the same peo More

by Perrote74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Jones, Bong Lee
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Bradley Jones and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

April 26, 2016

Brad Jones has my loyalty. Brad Jones is the best. I bought several cars from Brad in the past. Brad always acted in a professional and courteous manner and answered all of my More

by go birds
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Brad Jones and the team! Thank you again for your review.

April 26, 2016

3 Sienna's I purchased all 3 of my Sienna's from Brad Jones at Russell Toyota and I always had a good experience .When I Think about a car I only consider Brad More

by Prissy
Recommend Dealer
Yes
Employees Worked With
Brad Jones
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Brad Jones and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 26, 2016

David Day, Russell Toyota David Day is totally thorough, reliable, and trustworthy. He is gracious, prompt, and dependable. Excellent product knowledge. David is the bes More

by Joseph DiBlasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response Joseph. We appreciate your feedback and will be sure to share your encouraging thoughts with David Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 26, 2016

David Day - he is the man! My experience as an rather high level federal executive has made me very cautious when I make a major purchase. There is one area where I have no suc More

by jfomalley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin and Missy in Service, Donna Mosley
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Good morning, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

Great Salesperson David Day is an exceptional salesman. He cares for his customers and makes sure that they are completely satisfied with their purchase. I have and wil More

by April Showers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

Excellent Experience with Dave Day Dave Day is the reason I have been dealing with Russel Toyota over the past 20 yrs. Although my last car was purchased in 2008, Dave Day treats me the More

by KPDunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dave Day and the team! Thank you again for your review.

April 26, 2016

David Day is Russell Toyota to my family Every Car we have bought since 2005 has been from David. He is the reason we buy from Russell. Took great care of us since we first walked in to the More

by Ted1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Day
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 26, 2016

absolute best I have been buying cars at this dealership since 1971 and have the highest praises for Dave Day. Dave is always friendly, professional, and, more impo More

by sfrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Dave Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

April 26, 2016

Amazing customer service David Day was wonderful. Not only did we trade 1 car but 2 and he made sure we got everything we needed. The process was painless. We could not be hap More

by Craz84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Apr 27, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that David Day lead you to your new Corolla and Sienna, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

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