Heritage Toyota Catonsville

He was really helpful and it was great doing business with him. Really nice guy! with him. Really nice guy! More

I recently purchased a new SUV from Tyler Day at Heritage Toyota (Catonsville, Maryland) and give both Tyler and Heritage a five-star rating. From our initial contact, through-out the information gathering Toyota (Catonsville, Maryland) and give both Tyler and Heritage a five-star rating. From our initial contact, through-out the information gathering and sales process, Tyler provided top-notch customer service. This included Tyler gaining an understanding of the requests and requirements that I had in my search for a new vehicle, as well as Tyler sharing his knowledge and experience that assisted in finding a vehicle to match my needs. In addition, Tyler’s honesty, integrity, and positive demeanor stood out and were greatly appreciated during my purchase. Due to Tyler’s helpful and straight-forward approach, I fully understood and received all that was requested and agreed upon. Based on my recent purchase experience, it is also notable that Tyler’s natural customer service qualities extended beyond the purchase of the new car and included his assistance with future service related questions, applications setup, plate installation, etc. In summary, I would highly recommend Tyler and Heritage Toyota be considered to assist in a search for a new car or related car needs. Respectfully, Mark M. More

Monir has been very helpful great customer service. I recommend him to get excellent service from Heritage Toyota Catonsville I recommend him to get excellent service from Heritage Toyota Catonsville More

The best sales associate this is my first time buying car and I had a great experience with James. and I had a great experience with James. More

Calvin is extremely customer oriented, friendly and efficient. He worked diligently to find what we wanted. efficient. He worked diligently to find what we wanted. More

Heritage is a pleasure to do business and very accommodating. Dealership is clean, comfortable and professional. accommodating. Dealership is clean, comfortable and professional. More

Trey Lewis did a great job! He knows a lot about different cars. He is courteous, respectful and works hard making the buyers experience as pleasant as possible. We decided on He knows a lot about different cars. He is courteous, respectful and works hard making the buyers experience as pleasant as possible. We decided on a whim to look at a Jeep at 4pm Saturday Dec 30th for my daughter. Well, by closing we decided on a completely different car. He didn't rush us and was very patient as we worked through process. As we were finishing the deal, I went out to my personal car, at which time I found Trey Lewis parked my new car next to my old one, cleaning the rear window trying to remove the glue from the sticker. WOW! More

Hard work and dedication of employees of the Toyota dealer. Sylla is a professional agent who referred me to buy Toyota. dealer. Sylla is a professional agent who referred me to buy Toyota. More

I usually like to get my car serviced at this dealership since I thought it was reputable with decent people. Until today and I will never service it at this horrible dealership. I called and scheduled an a since I thought it was reputable with decent people. Until today and I will never service it at this horrible dealership. I called and scheduled an appointment for service with a service person and showed up to dealership only to be told I wasn't scheduled for appointment since I didn't receive a confirmation code.. as if this was my fault. Apparently their service people are pretty incompetent and don't know how to appropriately scheduled a service appointment, pathetic excuse for a service department. They record their phone calls and after I called and told them to access the phone call with proof from the date I scheduled the appointment, they tell me "manager has to access the phone call and we will give you a call." Will never service my car at this dealership again. Was in the market for possibly buying another Toyota and strongly considered this location but not after this display of incompetence. Will take my business elsewhere. Typical display of lying car dealerships. More