Heritage Toyota Catonsville

Outstanding customer service from David Day David Day is the reason we have been dealing with Russel Toyota over the past 20 yrs. We consider him a friend and have referred so many people becaus David Day is the reason we have been dealing with Russel Toyota over the past 20 yrs. We consider him a friend and have referred so many people because he is great at what he does. David Day makes the car buying experience easy and stress-free. He has great integrity, customer service skills and a wealth of knowledge that make the car buying experience and the upkeep of your car hassle free. More

David Day offers the best service I have bought 3 cars from David at Russell Toyota. My family has bought 2 cars and leased 2 cars from David Day. There is no other salesman or dealer I have bought 3 cars from David at Russell Toyota. My family has bought 2 cars and leased 2 cars from David Day. There is no other salesman or dealership that I will go to. David always treats us right and gives us the best service. More

Top Toyota Salespeople and Service Our family has been buying and/or leasing Toyotas and Scions since 2000. Previously, we went from one dealer to another. Toyota cars are terrific, b Our family has been buying and/or leasing Toyotas and Scions since 2000. Previously, we went from one dealer to another. Toyota cars are terrific, but more important is the way a customer is treated and the car is maintained or repaired. David Day, his son Tyler and Russell service are top of the line. More

DAVID DAY ROCKS!!!! This dealership is the best! I've changed cars multiple times in the last few years and each time I went straight to Sales Consultant Dave Day. He's r This dealership is the best! I've changed cars multiple times in the last few years and each time I went straight to Sales Consultant Dave Day. He's reliable and helpful, and always finds me the best cars for my lifestyle. More

David Day is amazing! I've been going to David Day to purchase all of my vehicles since 2000. He takes amazing care of my family and we trust him implicitly. We've referred I've been going to David Day to purchase all of my vehicles since 2000. He takes amazing care of my family and we trust him implicitly. We've referred all of our family and friends to him over the years. When we had teenagers starting to drive, he showed us so much concern about making sure the cars they were driving were completely safe for them that he saw to it himself that the tires, brakes, and all essential systems were all in perfect condition. Dave has become like family to us! More

David's awesome!! From our first Russell Toyota in 2004 through our most recent this year (with 5 more in between) Dave's been our go to guy! He's honest and straight From our first Russell Toyota in 2004 through our most recent this year (with 5 more in between) Dave's been our go to guy! He's honest and straight forward, gets us the best deal he can, and makes the whole process easy. Haven't bought a car from anyone else since and don't plan to. More

Thanks David Day Thanks for your help in finding us a great used car for our son. So far it's been a great buy and he is taking good care of it just as you took great Thanks for your help in finding us a great used car for our son. So far it's been a great buy and he is taking good care of it just as you took great care of us. Thanks again David Day. We will be back for another Toyota soon. More

DAVID DAY - As a long-time owner of a business consultancy, I've interacted with many thousands of clients and professional service providers. Regardless of ind As a long-time owner of a business consultancy, I've interacted with many thousands of clients and professional service providers. Regardless of industry or profession, I have never worked with anyone who even begins to approach David Day's authenticity, professionalism, and trustworthiness. He has an easiness about him that allows his business acumen to resonate with others. The absence of a need to feature himself emits a hard to find level of sincerity - and that earns trust. It never feels as if he's trying to sell a vehicle; instead he behaves like a real partner who's committed to finding needed solutions/options. David is easy to enjoy, easy to work with, because he's real. It's not possible to be around him for more than a few minutes without realizing he's someone unusual and special, yet understated. There's so much of substance to say about David;suffice it to say that I trust absolutely no one - yet I trust David; I've always loathed buying cars - yet with David, it's a pleasant experience; and I've never participated in these types of surveys/testimonials - but apparently was eager to do so for David - to the point that I forgot diner was in the oven and now the smoke alarm is going off... More

Thank You! Thank you David Day for getting us a great deal on a new Highlander! It was a great deal and is a great truck! Dave is very trustworthy and deliver Thank you David Day for getting us a great deal on a new Highlander! It was a great deal and is a great truck! Dave is very trustworthy and delivers promptly on his promise. I will be back for all my future car purchases. More

David Day - Trustworthy, Professional, David Day is wonderful! He listens to what you are looking for and matches you to the best car for you. I was not only able to get a good deal on the David Day is wonderful! He listens to what you are looking for and matches you to the best car for you. I was not only able to get a good deal on the minivan but was able to trade my old one in. He is trustworthy and professional. When we need another car, he will be the first one I call! He is such an asset to Russel Totota Scion! More