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Heritage Toyota Catonsville

Baltimore, MD

4.3
1,531 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,533 reviews

May 05, 2016

Very good I just want to let everybody know that if you want to buy a car ask for Tyler Day he is a young men but with a wonderful customer service skills More

by Tony504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
May 06, 2016 -

Heritage Toyota Catonsville responded

Greetings! Thank you for stopping by Russel Toyota Scion. We sincerely appreciate your review and will be sure to share your encouraging thoughts with Tyler Day and the team. We hope to see you soon!

April 30, 2016

Outstanding Salesperson James is extremely knowledgeable while upfront and honest. He goes above and beyond to get you in the cat of your dreams. I have not found any sales More

by Caramel Virgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that James Akinola lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 29, 2016

Thanks James Akinola Got my highlander from James Akinola after visiting several dealerships. His services was way above par compare to other places I visited. Thanks for More

by Jujuj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with James Akinola and the team! If you should have any further questions or want a little more insight on your Highlander, please don't hesitate to contact us! We would love to work with you again soon.

April 29, 2016

Dave DAY My family and I as well as our company have bought over 20 Cars from Dave DAY HE IS THE BEST OF THE BEST TO WORK WITH AND TREATS OUT FAMILY LIKE ITS H More

by s.casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVE DAY
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Dave Day and the team! Thank you again for your review.

April 29, 2016

The best car salesman ever David Day! Dave is the best salesman I have ever dealt with. Our family has bought or leased 8 Toyotas from Dave and Russell Toyota. Our experience not just fro More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Good morning, Chris. In response to your review, I want to take the time to thank you for praising our dealership. Russel Toyota Scion works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Please don't hesitate to call or stop in anytime should you need any further services. Thank you again Chris and have a great day!

April 29, 2016

Excellent Sales Associate and Customer Service I have purchased / and or leased 4 cars from David Day. He is an excellent saleas associate and knows how to respond to have s clients with service an More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with David Day and the team! Thank you again for your review.

April 29, 2016

Great service I had been coming to Russell for 10 years always treated special and i appreciate that. Tyler day is just a great sales person who cares about my need More

by Twin
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Yokum, Bong Lee
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Tyler Day and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 28, 2016

Wonderful experience! Ali was the best! He was great to work with, answered all our questions, and found us a perfect car! Every staff member at this location was courteous More

by Juliegray81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy, Donna Mosley
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Ali and the team! Thank you again for your review.

April 28, 2016

Outstanding - Can't say enough good things about Ali Morsy!! Great place! Ali Morsy was so helpful and made this a wonderful experience. My latest Highlander is just one in a string of many Toyota's I have had More

by toyotaownerforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Ali Morsy lead you to your new Highlander, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Toyota Scion. Thank you again and have a great day!

April 28, 2016

My new Rav I had a wonderful experience at Russel Toyota. I had the pleasure of working with Brad Jones, a sales representative my family has been working with f More

by mowusu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Jones, Bong Lee
Apr 29, 2016 -

Heritage Toyota Catonsville responded

Hello, Russel Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Brad Jones, Bong Lee, and the team! Thank you again for your review.

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