Back

Heritage Toyota Catonsville

Baltimore, MD

4.4
1,535 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6324 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,535 reviews

September 16, 2017

Toyota Sienna purchase James was incredibly friendly and honest. He was willing to work with us on price to give us a fair deal. No games or tricks. More

by Andrew Hodgkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Heritage Toyota Catonsville responded

Thank you Andrew for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Andrew and we hope to work with you soon.

September 14, 2017

Great team of professionals Austin did an amazing job from start to finish. He with worked extremely hard to get the deal finalized. Great customer service and very professional More

by Taypho1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Heritage Toyota Catonsville responded

Greetings! Thank you for stopping in at Heritage Toyota Catonsville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

September 14, 2017

Mr. McMurray is the Man!! I've been coming to this Toyota Dealer for service for sometime now and I've been assisted by different Advisors but no one was or is as awesome as Ch More

by Ashlee Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck McMurray
Oct 12, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Ashlee. In response to your review, I want to take the time to thank you for praising Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Ashlee and be sure to stop by soon!

September 14, 2017

Customer service , sales & Finance I had an excellent buying experience with Heritage, James was very professional, excellent customer service & very knowledgeable of the product. Overa More

by England6469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Oct 12, 2017 -

Heritage Toyota Catonsville responded

Good afternoon! Heritage Toyota Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that James Akinola was able to assist you with your new 2017 Toyota Camry purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

September 12, 2017

Poor service Wrong place to buy and service your car, too many lies and no customer relation. Customer service is very poor, All they care about is the money thats More

by Female
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Powers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Heritage Toyota Catonsville responded

Thank you very much for taking the time to review our service at Heritage Toyota Catonsville. Your input, and the feedback from all of our customers, is important to us; we always want to meet and exceed your expectations. We sincerely apologize for your less than positive experience and would like to speak with you regarding your concerns. Please contact the General Manager, Dave Gruner, at dgruner@mileone.com to further discuss. Thank you again for your feedback, and we hope to hear from you soon.

September 11, 2017

Neal Johnson is the BEST!! Neal Johnson is the BEST salesman I've ever worked with. He answered all of my questions, worked diligently and effectively to get me the vehicle I wa More

by Pucci5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Johnson
Oct 09, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville and Neal Johnson. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 11, 2017

csteel Heritage Mile one was a great dealership. Everyone was friendly, helpful and efficient. Our salesperson, Jennie Park was knowledgeable and very friend More

by Steel, cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Park
Oct 09, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 10, 2017

Excellent service I bought my car from Toyota heritage Baltimore Nationalpike, it was a wonderful experience, the staff was very professional and polite. Specially , I More

by Muhammad Yaqoob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karlito knowlden, Bong Lee
Oct 09, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Muhammad. Heritage Toyota Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Karlito was able to assist you with your new Toyota Camry purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Muhammad for the highly praised review.

September 09, 2017

Patrick - Nash Just a quick note to recognize Patrick Nash. The man is relentless. He made the sale and 4 months later he is still following up to make sure we are More

by Pgrace0804
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Nash
Oct 06, 2017 -

Heritage Toyota Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Toyota Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 08, 2017

Unprecedented Service Levels The people at this dealership are friendlier than any I've experienced and the service levels are extraordinary. The service room is always packed whi More

by dmeyett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Haag, Chelsey Hill
Oct 06, 2017 -

Heritage Toyota Catonsville responded

Good morning! Thank you so much for your kind comments. Heritage Toyota Catonsville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

...
111
...